Retention champions in Massachusetts in 2022, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of May 28, 2026, the top 3 include Shant Banosian (Guaranteed Rate, Inc., NMLS #7206), Richard Kertzman (Citizens Bank, National Association, NMLS #487208), and Erin Ungewitter (Greylock Federal Credit Union, NMLS #794262).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Shant Banosian | 7206 | Guaranteed Rate, Inc. | 2611 | Waltham, MA | $24.1M | 47 | 22.3% |
| #2 | Richard Kertzman | 487208 | Citizens Bank, National Association | 433960 | Boston, MA | $25.1M | 33 | 82.5% |
| #3 | Erin Ungewitter | 794262 | Greylock Federal Credit Union | 446499 | Pittsfield, MA | $3.5M | 31 | 46.3% |
| #4 | Jonathan Weisman | 19378 | Blue Door Mortgage, LLC | 2218 | Newton, MA | $18.4M | 29 | 49.2% |
| #5 | Tina Rogers | 1213604 | Dean Co-operative Bank | 412095 | Franklin, MA | $2.5M | 28 | 68.3% |
| #6 | Natasha Langille | 2011789 | Athol Credit Union | 797239 | Athol, MA | $1.7M | 27 | 96.4% |
| #7 | Martin O'Sullivan | 715868 | Main Street Bank | 562292 | — | $4.2M | 26 | 83.9% |
| #8 | Luisa Bedoya | 703198 | MSA Mortgage, LLC | 1984 | Revere, MA | $13.7M | 25 | 51.0% |
| #9 | Venetia Donnelly | 1534638 | Milford Federal Bank | 465956 | — | $3.0M | 23 | 69.7% |
| #9 | Christine Mulcahy | 718990 | MetroWest Community FCU | 671436 | Framingham, MA | $2.7M | 23 | 71.9% |
| #11 | Lauren Ard | 835472 | Cape Cod Five Cents Savings Bank | 401717 | Nantucket, MA | $21.8M | 20 | 57.1% |
| #11 | Laura Pelczynski | 759491 | Adams Community Bank | 719147 | Adams, MA | $2.3M | 20 | 46.5% |
| #11 | Michael Kelley | 531261 | BrightBridge Credit Union | 447563 | Springfield, MA | $1.9M | 20 | 60.6% |
| #14 | James Hirbour | 19618 | Workers Federal Credit Union | 472618 | Littleton, MA | $12.3M | 19 | 37.3% |
| #14 | June Hudnall | 531238 | The Village Bank | 408536 | Auburndale, MA | $20.8M | 19 | 57.6% |
| #14 | Helen Laskaris | 1370124 | Radius Financial Group Inc. | 1846 | Norwell, MA | $3.6M | 19 | 61.3% |
| #17 | Kaylin Choquette | 763685 | PITTSFIELD CO-OPERATIVE BANK | 409454 | Pittsfield, MA | $2.9M | 18 | 46.2% |
| #17 | Andrea Leal Jessie | 531293 | Institution for Savings in Newburyport and its Vicinity | 2478201 | Newburyport, MA | $2.6M | 18 | 78.3% |
| #19 | Lisa Mish | 50274 | PeoplesBank | 644060 | Holyoke, MA | $2.1M | 17 | 56.7% |
| #19 | Sarah Gaffey | 853525 | Greylock Federal Credit Union | 446499 | North Adams, MA | $1.4M | 17 | 54.8% |
| #19 | Andrew Marquis | 29861 | CrossCountry Mortgage, LLC | 3029 | Lexington, MA | $10.8M | 17 | 16.0% |
| #22 | Gerard Stevens | 483504 | Jeanne D'Arc Credit Union | 406108 | Lowell, MA | $7.5M | 16 | 51.6% |
| #22 | John Witherspoon | 792900 | SAFRA NATIONAL BANK OF NEW YORK | 2544196 | New York, NY | $13.6M | 16 | 66.7% |
| #22 | PAOLA FERRARA | 466311 | Liberty Bay Credit Union | 431460 | Stoneham, MA | $2.7M | 16 | 80.0% |
| #22 | Sharon Cummings | 1570358 | Harvard Federal Credit Union | 442121 | Cambridge, MA | $3.8M | 16 | 50.0% |
| #22 | Edmond Perry | 857469 | GFA Federal Credit Union | 409460 | — | $2.6M | 16 | 69.6% |
| #22 | Michael Caggiano | 1441651 | New Fed Mortgage, Corp. | 1881 | Reading, MA | $4.2M | 16 | 84.2% |
| #22 | Matthew Chabot | 26580 | Washington Trust Mortgage Company LLC | 901927 | Burlington, MA | $18.7M | 16 | 40.0% |
| #22 | Dawn Lampiasi | 462117 | Adams Community Bank | 719147 | Adams, MA | $1.7M | 16 | 42.1% |
| #30 | SueAnn Sheehan | 166956 | Citizens Bank, National Association | 433960 | Boston, MA | $11.7M | 15 | 83.3% |
| #30 | Denise Peach | 41008 | Total Mortgage Services, LLC | 2764 | Leominster, MA | $3.9M | 15 | 25.9% |
| #30 | Kristen Labonte | 764671 | Greater Springfield Credit Union | 646034 | Springfield, MA | $1.1M | 15 | 83.3% |
| #30 | Aaron Berger | 26792 | Lendmark Mortgage Corporation | 1135 | Woburn, MA | $6.9M | 15 | 83.3% |
| #30 | Timothy Brennan | 516908 | Eastern Bank | 451827 | Manchester, NH | $15.3M | 15 | 71.4% |
| #30 | Eleanor Weller | 417221 | William Raveis Mortgage, LLC | 2630 | — | $2.2M | 15 | 50.0% |
| #36 | Christopher Butts | 613440 | Leader Bank, NA | 449250 | Arlington, MA | $4.5M | 14 | 42.4% |
| #36 | Peter DeLea | 18755 | Weston Loan Group, LLC | 1202 | Newton, MA | $9.3M | 14 | 66.7% |
| #36 | Maria Luker | 29352 | BANKESB | 405477 | Reading, MA | $3.3M | 14 | 31.1% |
| #36 | Deborah O'Rourke | 21486 | CrossCountry Mortgage, LLC | 3029 | Newton, MA | $7.2M | 14 | 56.0% |
| #36 | Diane Pansire | 39534 | Cape Cod Five Cents Savings Bank | 401717 | Brewster, MA | $6.4M | 14 | 45.2% |
| #36 | Donald Parsons | 454908 | Bluestone Bank | 403265 | Raynham, MA | $5.2M | 14 | 53.8% |
| #36 | Mark Davis | 41157 | East Cambridge Savings Bank | 441396 | Medford, MA | $3.3M | 14 | 60.9% |
| #36 | Daisy Familia | 699308 | Harvard Federal Credit Union | 442121 | Cambridge, MA | $2.3M | 14 | 45.2% |
| #44 | Jennifer Anderson | 440680 | Cornerstone Bank | 403295 | Spencer, MA | $1.9M | 13 | 36.1% |
| #44 | Kevin Faria | 555686 | Webster Bank, N.A. | 455656 | — | $2.1M | 13 | 52.0% |
| #44 | Jeffrey Fortune | 23824 | Lendmark Mortgage Corporation | 1135 | Woburn, MA | $3.6M | 13 | 48.1% |
| #44 | Stacey Pinardi | 436661 | Florence Bank | 401410 | Florence, MA | $1.8M | 13 | 52.0% |
| #44 | Kareem Sanjaghi | 1722462 | Prosperity Home Mortgage, LLC | 75164 | — | $2.9M | 13 | 39.4% |
| #44 | Savvas Fetfatsidis | 35213 | Guaranteed Rate, Inc. | 2611 | Boston, MA | $4.5M | 13 | 41.9% |
| #44 | Alexandra Vasconcelos | 1382049 | BayCoast Mortgage Company, LLC | 1082048 | — | $4.4M | 13 | 50.0% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Massachusetts (2022). Powered by MMI public record mortgage production data, accessed May 28, 2026. https://topmortgageoriginators.com/lo-leaderboard/massachusetts/top-retention-by-units/2022
Powered by ChatMMI