Retention champions in Indiana in 2026, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of July 13, 2026, the top 3 include Thomas Faille (Ixonia Bank, NMLS #543277), Carrie Johnston (Winterwood Mortgage Group, LLC, NMLS #60874), and Kyle O'Keefe (CrossCountry Mortgage, LLC, NMLS #158077).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Thomas Faille | 543277 | Ixonia Bank | 423065 | Brookfield, WI | $9.3M | 33 | 73.3% |
| #2 | Carrie Johnston | 60874 | Winterwood Mortgage Group, LLC | 122171 | Greenwood, IN | $8.4M | 31 | 79.5% |
| #3 | Kyle O'Keefe | 158077 | CrossCountry Mortgage, LLC | 3029 | Fishers, IN | $6.9M | 27 | 71.1% |
| #4 | Tyler Cartmel | 7540 | American Neighborhood Mortgage Acceptance Company LLC | 338923 | — | $6.1M | 19 | 45.2% |
| #5 | Ashley Ingram | 1327713 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $5.8M | 17 | 77.3% |
| #5 | Mark Kuchik | 139563 | CrossCountry Mortgage, LLC | 3029 | Carmel, IN | $5.9M | 17 | 63.0% |
| #5 | Shelly Manzenberger | 1756239 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $3.7M | 17 | 81.0% |
| #8 | Chad Fallis | 292827 | CrossCountry Mortgage, LLC | 3029 | Carmel, IN | $5.6M | 16 | 69.6% |
| #8 | Tracy Harding | 172796 | MJW Financial LLC | 199907 | Indianapolis, IN | $5.1M | 16 | 72.7% |
| #10 | Tiffany McIntosh | 414040 | Fifth Third Bank, National Association | 403245 | Fort Wayne, IN | $3.3M | 15 | 39.5% |
| #11 | Jason Everette | 1208653 | CMG Mortgage, Inc. | 1820 | West Lafayette, IN | $3.5M | 14 | 40.0% |
| #11 | Michelle Jacinto | 209470 | Direct Mortgage Loans, LLC | 832799 | Saint John, IN | $3.7M | 14 | 31.1% |
| #13 | Kevin Fortriede | 1179707 | Union Savings Bank | 446047 | Fort Wayne, IN | $3.7M | 13 | 76.5% |
| #13 | Garrett Litke | 2110271 | Fairway Independent Mortgage Corporation | 2289 | Valparaiso, IN | $4.8M | 13 | 86.7% |
| #13 | Nicholas Boucher | 1064332 | Ruoff Mortgage Company, Inc. | 141868 | Fort Wayne, IN | $3.9M | 13 | 52.0% |
| #13 | Craig thompson | 278106 | Union Home Mortgage Corp. | 2229 | Middletown, IN | $2.5M | 13 | 76.5% |
| #17 | Renee Miller | 1897324 | Three Rivers Federal Credit Union | 556303 | Richmond, IN | $2.1M | 12 | 63.2% |
| #17 | William Losh | 555765 | FORUM Credit Union | 469848 | Fishers, IN | $3.2M | 12 | 46.2% |
| #19 | Elyse Beebe | 1241131 | Indiana University Credit Union | 415754 | Bloomington, IN | $3.3M | 11 | 61.1% |
| #19 | Chad Crile | 1562657 | Fairway Independent Mortgage Corporation | 2289 | Crown Point, IN | $4.8M | 11 | 47.8% |
| #19 | Mark Lewin | 525366 | Guild Mortgage Company LLC | 3274 | Fishers, IN | $3.0M | 11 | 40.7% |
| #19 | Mack Howell | 362121 | First Community Mortgage, Inc. | 629700 | Carmel, IN | $4.4M | 11 | 61.1% |
| #19 | Brandy Jones | 1607230 | Union Home Mortgage Corp. | 2229 | — | $2.9M | 11 | 73.3% |
| #19 | Richard Davis | 1866591 | Sullivan Home Loans, LLC | 2539836 | Bedford, IN | $3.7M | 11 | 55.0% |
| #19 | Jeremy Flatter | 555769 | FORUM Credit Union | 469848 | Fishers, IN | $3.0M | 11 | 50.0% |
| #19 | Alyssa Jay | 1683887 | Three Rivers Federal Credit Union | 556303 | Fort Wayne, IN | $1.8M | 11 | 50.0% |
| #27 | Mikim Phan | 1709910 | Phan, Mikim | 1709861 | Carmel, IN | $4.6M | 10 | 90.9% |
| #27 | Jamie Freeze | 1580657 | Ruoff Mortgage Company, Inc. | 141868 | Fort Wayne, IN | $2.9M | 10 | 58.8% |
| #27 | Alana Foster | 1326520 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $2.2M | 10 | 55.6% |
| #27 | Ryan Baumann | 664555 | Union Savings Bank | 446047 | Greenwood, IN | $2.6M | 10 | 58.8% |
| #27 | Michael Morin | 141113 | Dynamic Mortgage Solutions, LLC | 140751 | South Bend, IN | $2.7M | 10 | 90.9% |
| #27 | Matthew Davis | 525371 | Union Home Mortgage Corp. | 2229 | Indianapolis, IN | $3.3M | 10 | 55.6% |
| #27 | Crystal Wilson | 137742 | CME Lending Group LLC | 1248883 | Chesterton, IN | $3.0M | 10 | 41.7% |
| #27 | Eric Flores | 149587 | NATIONS LENDING CORPORATION | 32416 | Fort Wayne, IN | $3.0M | 10 | 62.5% |
| #27 | Steven Riha | 664588 | Union Savings Bank | 446047 | Indianapolis, IN | $3.1M | 10 | 71.4% |
| #36 | Christopher Cannon | 1112272 | Ruoff Mortgage Company, Inc. | 141868 | Carmel, IN | $2.2M | 9 | 45.0% |
| #36 | Bethanna Beatty | 746252 | First Financial Bank | 619717 | Richmond, IN | $952K | 9 | 60.0% |
| #36 | Phillip Lillge | 967760 | Flat Branch Mortgage, Inc. | 224149 | Fishers, IN | $3.0M | 9 | 50.0% |
| #36 | Jon Knight | 175955 | Fairway Independent Mortgage Corporation | 2289 | Carmel, IN | $4.0M | 9 | 45.0% |
| #36 | Julia Moore | 399947 | First Federal Savings Bank | 399927 | Rochester, IN | $3.9M | 9 | 45.0% |
| #36 | Heather Neuner | 1226172 | Fairway Independent Mortgage Corporation | 2289 | Greenwood, IN | $2.9M | 9 | 52.9% |
| #36 | BRETT NEWTON | 127912 | 1st Midwest Mortgage Corporation | 124683 | South Bend, IN | $2.5M | 9 | 90.0% |
| #36 | Leanne Murray | 525350 | Union Home Mortgage Corp. | 2229 | Crown Point, IN | $2.0M | 9 | 37.5% |
| #36 | Michelle Adrian | 1014947 | FORUM Credit Union | 469848 | Fishers, IN | $2.2M | 9 | 37.5% |
| #36 | Daniel Taylor | 438572 | Fifth Third Bank, National Association | 403245 | Indianapolis, IN | $2.3M | 9 | 64.3% |
| #36 | Jami Smith | 1061243 | The Bippus State Bank | 631974 | Roanoke, IN | $1.9M | 9 | 81.8% |
| #36 | Connie Tovar | 226742 | CrossCountry Mortgage, LLC | 3029 | Mokena, IL | $2.3M | 9 | 64.3% |
| #36 | Austin Bowman | 525358 | Guild Mortgage Company LLC | 3274 | Fishers, IN | $3.8M | 9 | 47.4% |
| #36 | Robert Roseboom | 740973 | Purdue Federal Credit Union | 417214 | West Lafayette, IN | $2.5M | 9 | 56.3% |
| #36 | Jodona Young | 20787 | KeyBank National Association | 399797 | Anderson, IN | $1.4M | 9 | 75.0% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Indiana (2026). Powered by MMI public record mortgage production data, accessed July 13, 2026. https://topmortgageoriginators.com/lo-leaderboard/indiana/top-retention-by-units/2026
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