Retention champions in Indiana in 2026 so far, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of August 23, 2026, the top 3 include Thomas Faille (Ixonia Bank, NMLS #543277), Carrie Johnston (Winterwood Mortgage Group, LLC, NMLS #60874), and Kyle O'Keefe (CrossCountry Mortgage, LLC, NMLS #158077).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Thomas Faille | 543277 | Ixonia Bank | 423065 | Brookfield, WI | $10.0M | 36 | 67.9% |
| #1 | Carrie Johnston | 60874 | Winterwood Mortgage Group, LLC | 122171 | Greenwood, IN | $9.8M | 36 | 81.8% |
| #3 | Kyle O'Keefe | 158077 | CrossCountry Mortgage, LLC | 3029 | Fishers, IN | $7.8M | 31 | 75.6% |
| #4 | Chad Fallis | 292827 | CrossCountry Mortgage, LLC | 3029 | Carmel, IN | $7.8M | 24 | 75.0% |
| #5 | Ashley Ingram | 1327713 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $6.6M | 22 | 75.9% |
| #6 | Tyler Cartmel | 7540 | American Neighborhood Mortgage Acceptance Company LLC | 338923 | — | $6.7M | 20 | 36.4% |
| #6 | Shelly Manzenberger | 1756239 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $4.3M | 20 | 80.0% |
| #8 | Tracy Harding | 172796 | MJW Financial LLC | 199907 | Indianapolis, IN | $6.5M | 18 | 66.7% |
| #8 | Michelle Jacinto | 209470 | Direct Mortgage Loans, LLC | 832799 | Saint John, IN | $4.8M | 18 | 28.1% |
| #8 | Mark Kuchik | 139563 | CrossCountry Mortgage, LLC | 3029 | Carmel, IN | $6.1M | 18 | 60.0% |
| #11 | Tiffany McIntosh | 414040 | Fifth Third Bank, National Association | 403245 | Fort Wayne, IN | $4.2M | 17 | 38.6% |
| #12 | Renee Miller | 1897324 | Three Rivers Federal Credit Union | 556303 | Richmond, IN | $2.4M | 16 | 61.5% |
| #13 | Jason Everette | 1208653 | CMG Mortgage, Inc. | 1820 | West Lafayette, IN | $3.9M | 15 | 34.1% |
| #14 | Craig thompson | 278106 | Union Home Mortgage Corp. | 2229 | Middletown, IN | $2.7M | 14 | 70.0% |
| #14 | Mark Lewin | 525366 | Guild Mortgage Company LLC | 3274 | Fishers, IN | $3.7M | 14 | 40.0% |
| #14 | Kevin Fortriede | 1179707 | Union Savings Bank | 446047 | Fort Wayne, IN | $4.1M | 14 | 70.0% |
| #14 | Alana Foster | 1326520 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $3.9M | 14 | 56.0% |
| #18 | Richard Davis | 1866591 | Sullivan Home Loans, LLC | 2539836 | Bedford, IN | $4.3M | 13 | 54.2% |
| #18 | Alyssa Jay | 1683887 | Three Rivers Federal Credit Union | 556303 | Fort Wayne, IN | $2.1M | 13 | 44.8% |
| #18 | Elyse Beebe | 1241131 | Indiana University Credit Union | 415754 | Bloomington, IN | $3.6M | 13 | 56.5% |
| #18 | Mikim Phan | 1709910 | Phan, Mikim | 1709861 | Carmel, IN | $6.1M | 13 | 86.7% |
| #18 | Ryan Baumann | 664555 | Union Savings Bank | 446047 | Greenwood, IN | $3.5M | 13 | 56.5% |
| #18 | Robert Morris | 137192 | Milestone Mortgage, Inc. | 136714 | Carmel, IN | $3.3M | 13 | 81.3% |
| #18 | Nicholas Boucher | 1064332 | Ruoff Mortgage Company, Inc. | 141868 | Fort Wayne, IN | $3.9M | 13 | 52.0% |
| #18 | Garrett Litke | 2110271 | Fairway Independent Mortgage Corporation | 2289 | Valparaiso, IN | $4.8M | 13 | 72.2% |
| #26 | William Losh | 555765 | FORUM Credit Union | 469848 | Fishers, IN | $3.2M | 12 | 41.4% |
| #26 | Austin Smith | 262571 | Fairway Independent Mortgage Corporation | 2289 | Greenwood, IN | $4.6M | 12 | 40.0% |
| #26 | Mack Howell | 362121 | First Community Mortgage, Inc. | 629700 | Carmel, IN | $4.7M | 12 | 60.0% |
| #26 | Matthew Davis | 525371 | Union Home Mortgage Corp. | 2229 | Indianapolis, IN | $4.2M | 12 | 46.2% |
| #26 | Eric Flores | 149587 | NATIONS LENDING CORPORATION | 32416 | Fort Wayne, IN | $3.7M | 12 | 60.0% |
| #26 | Jeremy Flatter | 555769 | FORUM Credit Union | 469848 | Fishers, IN | $3.1M | 12 | 42.9% |
| #26 | Michelle Adrian | 1014947 | FORUM Credit Union | 469848 | Fishers, IN | $2.9M | 12 | 41.4% |
| #26 | Steven Riha | 664588 | Union Savings Bank | 446047 | Indianapolis, IN | $3.8M | 12 | 70.6% |
| #34 | Chad Crile | 1562657 | Fairway Independent Mortgage Corporation | 2289 | Crown Point, IN | $4.8M | 11 | 40.7% |
| #34 | Julia Moore | 399947 | First Federal Savings Bank | 399927 | Rochester, IN | $4.3M | 11 | 45.8% |
| #34 | Crystal Wilson | 137742 | CME Lending Group LLC | 1248883 | Chesterton, IN | $3.3M | 11 | 44.0% |
| #34 | Brandy Garcia | 1607230 | Union Home Mortgage Corp. | 2229 | — | $2.9M | 11 | 68.8% |
| #34 | Jamie Freeze | 1580657 | Ruoff Mortgage Company, Inc. | 141868 | Fort Wayne, IN | $2.9M | 11 | 61.1% |
| #34 | Michael Morin | 141113 | Dynamic Mortgage Solutions, LLC | 140751 | South Bend, IN | $3.0M | 11 | 84.6% |
| #34 | Leanne Murray | 525350 | Union Home Mortgage Corp. | 2229 | Crown Point, IN | $2.1M | 11 | 34.4% |
| #34 | Skye Stevens | 1725759 | Ruoff Mortgage Company, Inc. | 141868 | Marion, IN | $1.8M | 11 | 50.0% |
| #34 | Heather Neuner | 1226172 | Fairway Independent Mortgage Corporation | 2289 | Greenwood, IN | $4.0M | 11 | 52.4% |
| #34 | Brooke Sommers | 1592154 | Partners 1st Federal Credit Union | 405819 | Fort Wayne, IN | $2.7M | 11 | 61.1% |
| #34 | M Nicholson | 740373 | Grant County State Bank | 402154 | Swayzee, IN | $1.6M | 11 | 47.8% |
| #45 | Christopher Cannon | 1112272 | Ruoff Mortgage Company, Inc. | 141868 | Carmel, IN | $2.4M | 10 | 40.0% |
| #45 | Gyanendra Srivastava | 287055 | Barrett Financial Group, L.L.C. | 181106 | Chandler, AZ | $3.2M | 10 | 100.0% |
| #45 | Andrew Stephenson | 1559911 | JLB Corporation | 114937 | Saint Louis, MO | $2.7M | 10 | 66.7% |
| #45 | RYAN EBERHARDT | 260832 | DIAMOND RESIDENTIAL MORTGAGE CORPORATION | 186805 | Valparaiso, IN | $2.6M | 10 | 31.3% |
| #45 | Nichole Beem | 546614 | Regions Bank | 174490 | Frankfort, IN | $2.4M | 10 | 45.5% |
| #45 | BRETT NEWTON | 127912 | 1st Midwest Mortgage Corporation | 124683 | South Bend, IN | $2.9M | 10 | 90.9% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Indiana. Powered by MMI public record mortgage production data, accessed August 23, 2026. https://topmortgageoriginators.com/lo-leaderboard/indiana/top-retention-by-units
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