Retention champions in Indiana in 2026 so far, ranked by total volume. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of August 23, 2026, the top 3 include Thomas Faille (Ixonia Bank, NMLS #543277), Carrie Johnston (Winterwood Mortgage Group, LLC, NMLS #60874), and Chad Fallis (CrossCountry Mortgage, LLC, NMLS #292827).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Thomas Faille | 543277 | Ixonia Bank | 423065 | Brookfield, WI | $10.0M | 36 | 67.9% |
| #2 | Carrie Johnston | 60874 | Winterwood Mortgage Group, LLC | 122171 | Greenwood, IN | $9.8M | 36 | 81.8% |
| #3 | Chad Fallis | 292827 | CrossCountry Mortgage, LLC | 3029 | Carmel, IN | $7.8M | 24 | 75.0% |
| #4 | Kyle O'Keefe | 158077 | CrossCountry Mortgage, LLC | 3029 | Fishers, IN | $7.8M | 31 | 75.6% |
| #5 | Tyler Cartmel | 7540 | American Neighborhood Mortgage Acceptance Company LLC | 338923 | — | $6.7M | 20 | 36.4% |
| #6 | Ashley Ingram | 1327713 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $6.6M | 22 | 75.9% |
| #7 | Tracy Harding | 172796 | MJW Financial LLC | 199907 | Indianapolis, IN | $6.5M | 18 | 66.7% |
| #8 | Mark Kuchik | 139563 | CrossCountry Mortgage, LLC | 3029 | Carmel, IN | $6.1M | 18 | 60.0% |
| #9 | Mikim Phan | 1709910 | Phan, Mikim | 1709861 | Carmel, IN | $6.1M | 13 | 86.7% |
| #10 | Garrett Litke | 2110271 | Fairway Independent Mortgage Corporation | 2289 | Valparaiso, IN | $4.8M | 13 | 72.2% |
| #11 | Michelle Jacinto | 209470 | Direct Mortgage Loans, LLC | 832799 | Saint John, IN | $4.8M | 18 | 28.1% |
| #12 | Chad Crile | 1562657 | Fairway Independent Mortgage Corporation | 2289 | Crown Point, IN | $4.8M | 11 | 40.7% |
| #13 | Mack Howell | 362121 | First Community Mortgage, Inc. | 629700 | Carmel, IN | $4.7M | 12 | 60.0% |
| #14 | Austin Smith | 262571 | Fairway Independent Mortgage Corporation | 2289 | Greenwood, IN | $4.6M | 12 | 40.0% |
| #15 | Shelly Manzenberger | 1756239 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $4.3M | 20 | 80.0% |
| #16 | Richard Davis | 1866591 | Sullivan Home Loans, LLC | 2539836 | Bedford, IN | $4.3M | 13 | 54.2% |
| #17 | Julia Moore | 399947 | First Federal Savings Bank | 399927 | Rochester, IN | $4.3M | 11 | 45.8% |
| #18 | Jyotsna Chandra | 604000 | Old National Bank | 459308 | Indianapolis, IN | $4.2M | 6 | 46.2% |
| #19 | Tiffany McIntosh | 414040 | Fifth Third Bank, National Association | 403245 | Fort Wayne, IN | $4.2M | 17 | 38.6% |
| #20 | Matthew Davis | 525371 | Union Home Mortgage Corp. | 2229 | Indianapolis, IN | $4.2M | 12 | 46.2% |
| #21 | Kevin Fortriede | 1179707 | Union Savings Bank | 446047 | Fort Wayne, IN | $4.1M | 14 | 70.0% |
| #22 | Jon Knight | 175955 | Fairway Independent Mortgage Corporation | 2289 | Carmel, IN | $4.0M | 9 | 47.4% |
| #23 | Heather Neuner | 1226172 | Fairway Independent Mortgage Corporation | 2289 | Greenwood, IN | $4.0M | 11 | 52.4% |
| #24 | Jason Everette | 1208653 | CMG Mortgage, Inc. | 1820 | West Lafayette, IN | $3.9M | 15 | 34.1% |
| #25 | Alana Foster | 1326520 | Bedford Federal Savings Bank | 402489 | Bedford, IN | $3.9M | 14 | 56.0% |
| #26 | Nicholas Boucher | 1064332 | Ruoff Mortgage Company, Inc. | 141868 | Fort Wayne, IN | $3.9M | 13 | 52.0% |
| #27 | Steven Riha | 664588 | Union Savings Bank | 446047 | Indianapolis, IN | $3.8M | 12 | 70.6% |
| #28 | Austin Bowman | 525358 | Guild Mortgage Company LLC | 3274 | Fishers, IN | $3.8M | 9 | 45.0% |
| #29 | Adam Fusselman | 658008 | The Bippus State Bank | 631974 | Huntington, IN | $3.7M | 9 | 23.7% |
| #30 | Benjamin Poehler | 1599080 | Three Rivers Federal Credit Union | 556303 | Fort Wayne, IN | $3.7M | 8 | 72.7% |
| #31 | Mark Lewin | 525366 | Guild Mortgage Company LLC | 3274 | Fishers, IN | $3.7M | 14 | 40.0% |
| #32 | Eric Flores | 149587 | NATIONS LENDING CORPORATION | 32416 | Fort Wayne, IN | $3.7M | 12 | 60.0% |
| #33 | Andrew Sweeney | 1843425 | GVC Mortgage, Inc. | 2334 | Whiteland, IN | $3.6M | 8 | 57.1% |
| #34 | Jeremy Gorelick | 655170 | Peoples Bank | 512564 | Schererville, IN | $3.6M | 6 | 50.0% |
| #35 | Elyse Beebe | 1241131 | Indiana University Credit Union | 415754 | Bloomington, IN | $3.6M | 13 | 56.5% |
| #36 | Ryan Baumann | 664555 | Union Savings Bank | 446047 | Greenwood, IN | $3.5M | 13 | 56.5% |
| #37 | Bryan Schoch | 1872589 | Union Savings Bank | 446047 | Greenwood, IN | $3.5M | 10 | 83.3% |
| #38 | Crystal Wilson | 137742 | CME Lending Group LLC | 1248883 | Chesterton, IN | $3.3M | 11 | 44.0% |
| #39 | Michael Frantz | 110316 | Ruoff Mortgage Company, Inc. | 141868 | Indianapolis, IN | $3.3M | 8 | 38.1% |
| #40 | John Murphy | 216405 | MJW Financial LLC | 199907 | Indianapolis, IN | $3.3M | 7 | 29.2% |
| #41 | Robert Morris | 137192 | Milestone Mortgage, Inc. | 136714 | Carmel, IN | $3.3M | 13 | 81.3% |
| #42 | Bryant Gatz | 303585 | Fairway Independent Mortgage Corporation | 2289 | Carmel, IN | $3.3M | 9 | 42.9% |
| #43 | Aaron Campbell | 134888 | SPECTRUM MORTGAGE SERVICES LLC | 134866 | Carmel, IN | $3.3M | 7 | 53.8% |
| #44 | Jordan Reichmann | 1383159 | Fairway Independent Mortgage Corporation | 2289 | Indianapolis, IN | $3.3M | 7 | 50.0% |
| #45 | Seth Hensley | 1857367 | Hensley Mortgage LLC | 2651168 | Indianapolis, IN | $3.2M | 9 | 90.0% |
| #46 | Jeff Busselberg | 129511 | Diamond Mortgage, LLC | 115911 | McCordsville, IN | $3.2M | 8 | 66.7% |
| #47 | Gyanendra Srivastava | 287055 | Barrett Financial Group, L.L.C. | 181106 | Chandler, AZ | $3.2M | 10 | 100.0% |
| #48 | William Losh | 555765 | FORUM Credit Union | 469848 | Fishers, IN | $3.2M | 12 | 41.4% |
| #49 | Jeremy Flatter | 555769 | FORUM Credit Union | 469848 | Fishers, IN | $3.1M | 12 | 42.9% |
| #50 | Keaghan Will | 151419 | State Bank and Trust Company, The | 403044 | Zionsville, IN | $3.1M | 7 | 43.8% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Volume — Indiana. Powered by MMI public record mortgage production data, accessed August 23, 2026. https://topmortgageoriginators.com/lo-leaderboard/indiana/top-retention-by-volume
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