Retention champions in Washington in 2023, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of July 13, 2026, the top 3 include Brett Burns (CrossCountry Mortgage, LLC, NMLS #320423), Brooke Gibson (Washington Trust Bank, NMLS #2024357), and Kirsten Pavlak (Sound Community Bank, NMLS #646169).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Brett Burns | 320423 | CrossCountry Mortgage, LLC | 3029 | Lacey, WA | $15.6M | 28 | 66.7% |
| #2 | Brooke Gibson | 2024357 | Washington Trust Bank | 728368 | Bellevue, WA | $2.5M | 17 | 81.0% |
| #3 | Kirsten Pavlak | 646169 | Sound Community Bank | 414462 | Sequim, WA | $1.3M | 13 | 86.7% |
| #3 | Tanya Hill | 378421 | Movement Mortgage, LLC | 39179 | Bellevue, WA | $4.3M | 13 | 50.0% |
| #5 | Tessa Gaines | 1109530 | National Cooperative Bank, N.A. | 422343 | Hillsboro, OH | $3.3M | 11 | 78.6% |
| #5 | Wendy DeBorde | 122761 | Guild Mortgage Company LLC | 3274 | Elma, WA | $3.2M | 11 | 52.4% |
| #7 | CAMERON BROOKSHIRE | 382614 | Washington State Employees Credit Union | 205503 | Olympia, WA | $4.1M | 10 | 40.0% |
| #7 | Petros Christophilis | 92866 | NFM Lending, LLC | 2893 | Lynnwood, WA | $10.1M | 10 | 83.3% |
| #9 | Angelina Rice | 310329 | Southwest Funding, LP | 32139 | Longview, WA | $3.4M | 9 | 28.1% |
| #9 | William Wagner | 403769 | Cornerstone Capital Bank, SSB | 2258 | Greeneville, TN | $2.9M | 9 | 52.9% |
| #9 | Jacek Gillispie | 743430 | CrossCountry Mortgage, LLC | 3029 | Centralia, WA | $2.4M | 9 | 47.4% |
| #9 | Shannon Abrams | 106585 | Global Credit Union Home Loans, LLC | 157293 | Renton, WA | $3.1M | 9 | 60.0% |
| #9 | April Janas | 299013 | CrossCountry Mortgage, LLC | 3029 | Puyallup, WA | $2.7M | 9 | 50.0% |
| #9 | Timothy Jacobs | 151190 | AMERICAN MORTGAGE INC | 62773 | Bellevue, WA | $3.8M | 9 | 42.9% |
| #9 | Kimberly Ray | 1314698 | Churchill Mortgage Corporation | 1591 | Ocean Shores, WA | $5.3M | 9 | 90.0% |
| #16 | cynthia schaumburg | 198603 | Washington State Employees Credit Union | 205503 | Olympia, WA | $2.2M | 8 | 42.1% |
| #16 | Nicholas Anderson | 2029207 | CMG Mortgage, Inc. | 1820 | — | $6.4M | 8 | 50.0% |
| #16 | Casey Oiness | 265169 | Guild Mortgage Company LLC | 3274 | Bellevue, WA | $3.9M | 8 | 44.4% |
| #16 | Shannon Ferrell | 434606 | GESA CREDIT UNION | 402395 | Kennewick, WA | $1.2M | 8 | 72.7% |
| #16 | April Reichert | 166364 | Guild Mortgage Company LLC | 3274 | Federal Way, WA | $4.2M | 8 | 57.1% |
| #21 | Paula Nirschl-Robb | 383396 | Guild Mortgage Company LLC | 3274 | Longview, WA | $2.4M | 7 | 33.3% |
| #21 | Jeffrey Amira | 84717 | Washington State Employees Credit Union | 205503 | Olympia, WA | $2.1M | 7 | 53.8% |
| #21 | Seth Raddue | 90509 | Franklin Loan Corporation | 237653 | Kirkland, WA | $3.2M | 7 | 63.6% |
| #21 | Fredric Crowell | 246676 | Cornerstone Capital Bank, SSB | 2258 | Seattle, WA | $5.2M | 7 | 53.8% |
| #21 | Michael Bettineski | 404533 | Guild Mortgage Company LLC | 3274 | Longview, WA | $1.1M | 7 | 30.4% |
| #21 | James Nesbit | 205930 | Guild Mortgage Company LLC | 3274 | Tumwater, WA | $2.3M | 7 | 31.8% |
| #21 | Rachelle Medford | 1170394 | Red Canoe Credit Union | 440534 | — | $710K | 7 | 58.3% |
| #21 | Jose Filemon | 747921 | GESA CREDIT UNION | 402395 | Pasco, WA | $468K | 7 | 31.8% |
| #29 | Ric Gosser | 120413 | CMG Mortgage, Inc. | 1820 | Everett, WA | $2.9M | 6 | 21.4% |
| #29 | randall emery | 34319 | LeaderOne Financial Corporation | 12007 | Spokane, WA | $1.6M | 6 | 40.0% |
| #29 | Joel Lundberg | 22002 | JB Associates, LLC | 21751 | Puyallup, WA | $2.5M | 6 | 54.5% |
| #29 | James Finley | 502196 | Washington Trust Bank | 728368 | Spokane, WA | $997K | 6 | 50.0% |
| #29 | Alan Pust | 613958 | Washington State Employees Credit Union | 205503 | Olympia, WA | $1.7M | 6 | 42.9% |
| #29 | Paul Landers | 111537 | American Pacific Mortgage Corporation | 1850 | Tacoma, WA | $2.1M | 6 | 54.5% |
| #29 | Daniel Meier | 880575 | CMG Mortgage, Inc. | 1820 | Snohomish, WA | $2.2M | 6 | 37.5% |
| #29 | Tara Rose | 216446 | Evergreen Moneysource Mortgage Company | 3182 | — | $2.0M | 6 | 46.2% |
| #29 | Travis Wentworth | 145360 | Guild Mortgage Company LLC | 3274 | Centralia, WA | $1.8M | 6 | 30.0% |
| #29 | Tera Davis | 535927 | Mortgage Express, LLC | 40831 | Vancouver, WA | $1.3M | 6 | 30.0% |
| #39 | Derek Wetzel | 487553 | Guaranteed Rate, Inc. | 2611 | Bellevue, WA | $3.2M | 5 | 50.0% |
| #39 | RYAN DORMAN | 269939 | Evergreen Moneysource Mortgage Company | 3182 | Puyallup, WA | $1.5M | 5 | 50.0% |
| #39 | Mikhail Burdeen | 420493 | Cornerstone Capital Bank, SSB | 2258 | Lynnwood, WA | $2.9M | 5 | 41.7% |
| #39 | Leigh Fuentes | 1374021 | GESA CREDIT UNION | 402395 | Yakima, WA | $385K | 5 | 27.8% |
| #39 | Lori Rainford | 1563866 | GESA CREDIT UNION | 402395 | Yakima, WA | $484K | 5 | 50.0% |
| #39 | Ryan Shane | 195487 | Sammamish Mortgage Company | 118653 | Burien, WA | $4.9M | 5 | 50.0% |
| #39 | Suzi Locke | 492075 | Columbia Community Credit Union | 401934 | Vancouver, WA | $2.1M | 5 | 41.7% |
| #39 | Niklas Sandberg | 613580 | 1st Security Bank of Washington | 761985 | Kennewick, WA | $1.9M | 5 | 50.0% |
| #39 | Charity Kerstetter | 461597 | Red Canoe Credit Union | 440534 | Longview, WA | $641K | 5 | 26.3% |
| #39 | William Dunger | 58033 | Nova Financial & Investment Corporation | 3087 | University Place, WA | $1.2M | 5 | 38.5% |
| #49 | Oleg Tkach | 90937 | NFM Lending, LLC | 2893 | Lynnwood, WA | $1.7M | 4 | 25.0% |
| #49 | Romi Cockrum | 130240 | Idaho Central Credit Union | 433926 | Kennewick, WA | $442K | 4 | 33.3% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Washington (2023). Powered by MMI public record mortgage production data, accessed July 13, 2026. https://topmortgageoriginators.com/lo-leaderboard/washington/top-retention-by-units/2023
Powered by ChatMMI