Retention champions in Washington in 2023, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of October 11, 2026, the top 3 include Brett Burns (CrossCountry Mortgage, LLC, NMLS #320423), Brooke Gibson (Washington Trust Bank, NMLS #2024357), and Kirsten Pavlak (Sound Community Bank, NMLS #646169).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Brett Burns | 320423 | CrossCountry Mortgage, LLC | 3029 | Issaquah, WA | $15.6M | 28 | 66.7% |
| #2 | Brooke Gibson | 2024357 | Washington Trust Bank | 728368 | Bellevue, WA | $2.5M | 17 | 81.0% |
| #3 | Kirsten Pavlak | 646169 | Sound Community Bank | 414462 | Sequim, WA | $1.3M | 13 | 86.7% |
| #3 | Tanya Hill | 378421 | Movement Mortgage, LLC | 39179 | Bellevue, WA | $4.3M | 13 | 50.0% |
| #5 | Tessa Gaines | 1109530 | National Cooperative Bank, N.A. | 422343 | — | $3.3M | 11 | 78.6% |
| #5 | Wendy DeBorde | 122761 | Guild Mortgage Company LLC | 3274 | Elma, WA | $3.2M | 11 | 55.0% |
| #7 | Petros Christophilis | 92866 | NFM Lending, LLC | 2893 | Lynnwood, WA | $10.1M | 10 | 76.9% |
| #7 | CAMERON BROOKSHIRE | 382614 | Washington State Employees Credit Union | 205503 | Olympia, WA | $4.1M | 10 | 40.0% |
| #9 | Jacek Gillispie | 743430 | CrossCountry Mortgage, LLC | 3029 | Centralia, WA | $2.4M | 9 | 47.4% |
| #9 | Angelina Rice | 310329 | Southwest Funding, LP | 32139 | Longview, WA | $3.4M | 9 | 29.0% |
| #9 | Timothy Jacobs | 151190 | AMERICAN MORTGAGE INC | 62773 | Bellevue, WA | $3.8M | 9 | 42.9% |
| #9 | William Wagner | 403769 | Cornerstone Capital Bank, SSB | 2258 | Greeneville, TN | $2.9M | 9 | 52.9% |
| #9 | Shannon Abrams | 106585 | Global Home Loans, LLC | 157293 | Renton, WA | $3.1M | 9 | 60.0% |
| #9 | Kimberly Ray | 1314698 | Churchill Mortgage Corporation | 1591 | Ocean Shores, WA | $5.3M | 9 | 90.0% |
| #9 | April Janas | 299013 | CrossCountry Mortgage, LLC | 3029 | Puyallup, WA | $2.7M | 9 | 50.0% |
| #16 | April Reichert | 166364 | Guild Mortgage Company LLC | 3274 | Federal Way, WA | $4.2M | 8 | 57.1% |
| #16 | Shannon Ferrell | 434606 | GESA CREDIT UNION | 402395 | Kennewick, WA | $1.2M | 8 | 72.7% |
| #16 | Nicholas Anderson | 2029207 | CMG Mortgage, Inc. | 1820 | — | $6.4M | 8 | 50.0% |
| #16 | cynthia schaumburg | 198603 | Washington State Employees Credit Union | 205503 | Olympia, WA | $2.2M | 8 | 42.1% |
| #20 | Michael Bettineski | 404533 | Guild Mortgage Company LLC | 3274 | Longview, WA | $1.1M | 7 | 30.4% |
| #20 | Paula Nirschl-Robb | 383396 | Guild Mortgage Company LLC | 3274 | Longview, WA | $2.4M | 7 | 35.0% |
| #20 | James Nesbit | 205930 | Guild Mortgage Company LLC | 3274 | Tumwater, WA | $2.3M | 7 | 31.8% |
| #20 | Rachelle Medford | 1170394 | Red Canoe Credit Union | 440534 | — | $710K | 7 | 63.6% |
| #20 | Fredric Crowell | 246676 | Cornerstone Capital Bank, SSB | 2258 | Seattle, WA | $5.2M | 7 | 58.3% |
| #20 | Seth Raddue | 90509 | Franklin Loan Corporation | 237653 | Kirkland, WA | $3.2M | 7 | 63.6% |
| #20 | Jose Filemon | 747921 | GESA CREDIT UNION | 402395 | Pasco, WA | $468K | 7 | 31.8% |
| #20 | Casey Oiness | 265169 | Guild Mortgage Company LLC | 3274 | Bellevue, WA | $3.7M | 7 | 41.2% |
| #28 | Paul Landers | 111537 | American Pacific Mortgage Corporation | 1850 | Tacoma, WA | $2.1M | 6 | 54.5% |
| #28 | randall emery | 34319 | LeaderOne Financial Corporation | 12007 | Spokane, WA | $1.6M | 6 | 40.0% |
| #28 | Jeffrey Amira | 84717 | Washington State Employees Credit Union | 205503 | Olympia, WA | $1.8M | 6 | 50.0% |
| #28 | Daniel Meier | 880575 | CMG Mortgage, Inc. | 1820 | Snohomish, WA | $2.2M | 6 | 37.5% |
| #28 | Alan Pust | 613958 | Washington State Employees Credit Union | 205503 | Olympia, WA | $1.7M | 6 | 42.9% |
| #28 | Ric Gosser | 120413 | CMG Mortgage, Inc. | 1820 | Everett, WA | $2.9M | 6 | 22.2% |
| #28 | Tara Rose | 216446 | Evergreen Moneysource Mortgage Company | 3182 | — | $2.0M | 6 | 46.2% |
| #28 | Tera Davis | 535927 | Mortgage Express, LLC | 40831 | Vancouver, WA | $1.3M | 6 | 30.0% |
| #28 | James Finley | 502196 | Washington Trust Bank | 728368 | Spokane, WA | $997K | 6 | 50.0% |
| #28 | Travis Wentworth | 145360 | Guild Mortgage Company LLC | 3274 | Centralia, WA | $1.8M | 6 | 30.0% |
| #38 | Mikhail Burdeen | 420493 | Cornerstone Capital Bank, SSB | 2258 | Lynnwood, WA | $2.9M | 5 | 38.5% |
| #38 | William Dunger | 58033 | Nova Financial & Investment Corporation | 3087 | University Place, WA | $1.2M | 5 | 38.5% |
| #38 | Derek Wetzel | 487553 | Guaranteed Rate, Inc. | 2611 | Bellevue, WA | $3.2M | 5 | 50.0% |
| #38 | Joel Lundberg | 22002 | JB Associates, LLC | 21751 | Puyallup, WA | $2.0M | 5 | 50.0% |
| #38 | Ryan Shane | 195487 | Sammamish Mortgage Company | 118653 | Burien, WA | $4.9M | 5 | 50.0% |
| #38 | Leigh Fuentes | 1374021 | GESA CREDIT UNION | 402395 | Yakima, WA | $385K | 5 | 27.8% |
| #38 | Lori Rainford | 1563866 | GESA CREDIT UNION | 402395 | Yakima, WA | $484K | 5 | 50.0% |
| #38 | Niklas Sandberg | 613580 | 1st Security Bank of Washington | 761985 | Kennewick, WA | $1.9M | 5 | 50.0% |
| #38 | RYAN DORMAN | 269939 | Evergreen Moneysource Mortgage Company | 3182 | Puyallup, WA | $1.5M | 5 | 50.0% |
| #38 | Suzi Locke | 492075 | Columbia Community Credit Union | 401934 | Vancouver, WA | $2.1M | 5 | 41.7% |
| #48 | Summer Johnson | 187191 | Washington State Employees Credit Union | 205503 | Olympia, WA | $824K | 4 | 40.0% |
| #48 | Richard Borovec | 613953 | Washington State Employees Credit Union | 205503 | — | $1.0M | 4 | 23.5% |
| #48 | Geoff Huetten | 54510 | Luminate Bank | 1281698 | Puyallup, WA | $1.1M | 4 | 40.0% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Washington (2023). Powered by MMI public record mortgage production data, accessed October 11, 2026. https://topmortgageoriginators.com/lo-leaderboard/washington/top-retention-by-units/2023
Powered by ChatMMI