Retention champions in Arkansas in 2023, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of May 28, 2026, the top 3 include KARLA WALLS (TELCOE FEDERAL CREDIT UNION, NMLS #737266), HOLLY ZIMMERMAN (TELCOE FEDERAL CREDIT UNION, NMLS #737830), and Stephanie Kibodeaux (Commercial Bank & Trust Company, NMLS #512237).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | KARLA WALLS | 737266 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.4M | 24 | 66.7% |
| #2 | HOLLY ZIMMERMAN | 737830 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.8M | 21 | 61.8% |
| #3 | Stephanie Kibodeaux | 512237 | Commercial Bank & Trust Company | 485431 | Monticello, AR | $1.9M | 20 | 80.0% |
| #4 | Morgan Miller | 1946112 | FIRST SERVICE BANK | 408102 | Greenbrier, AR | $4.1M | 14 | 77.8% |
| #5 | Matthew Fleming | 469570 | First State Bank | 433425 | Russellville, AR | $3.4M | 11 | 84.6% |
| #5 | Jimsie Looper | 997043 | FirstTrust Home Loans, Inc. | 75271 | Fort Smith, AR | $2.2M | 11 | 37.9% |
| #7 | Alice Curtis | 1713694 | Merchants and Farmers Bank | 509463 | Dumas, AR | $3.4M | 10 | 76.9% |
| #7 | Sandra Childers | 454334 | Arvest Bank | 403249 | Bentonville, AR | $4.1M | 10 | 76.9% |
| #9 | KRYSTIN CHEATHAM | 954959 | Arvest Bank | 403249 | North Little Rock, AR | $890K | 9 | 64.3% |
| #9 | Serena Hampton | 332655 | UARK FEDERAL CREDIT UNION | 415579 | Fayetteville, AR | $595K | 9 | 75.0% |
| #11 | Tonya Gray | 1741992 | Southern Bank | 405563 | Jonesboro, AR | $2.7M | 8 | 61.5% |
| #11 | Kelly Miller | 1630628 | CS BANK | 403468 | Harrison, AR | $569K | 8 | 80.0% |
| #11 | Cynthia Inman | 405289 | CS BANK | 403468 | Berryville, AR | $1.5M | 8 | 80.0% |
| #11 | Gina Stockfisch | 690309 | Anstaff Bank | 408242 | Mountain Home, AR | $1.7M | 8 | 61.5% |
| #15 | OMAR MEJIA | 1165963 | Arvest Bank | 403249 | Rogers, AR | $1.5M | 7 | 33.3% |
| #16 | Cody Davis | 1499383 | Focus Bank | 403606 | Paragould, AR | $919K | 6 | 60.0% |
| #16 | Tony Futrell | 728649 | FIRST NATIONAL BANK | 649338 | — | $947K | 6 | 60.0% |
| #16 | Robert Camras | 189578 | SWBC Mortgage Corporation | 9741 | Hot Springs, AR | $1.5M | 6 | 46.2% |
| #19 | Shonda Walters | 424310 | Regions Bank | 174490 | Birmingham, AL | $598K | 5 | 23.8% |
| #19 | Ryan Smith | 564322 | Arvest Bank | 403249 | Fayetteville, AR | $2.0M | 5 | 25.0% |
| #19 | Christopher Cummings | 429782 | Guild Mortgage Company LLC | 3274 | Bentonville, AR | $1.2M | 5 | 45.5% |
| #22 | Sara Pledger | 2301046 | FIRST SERVICE BANK | 408102 | — | $1.2M | 4 | 36.4% |
| #22 | Jennifer Langhover | 266495 | Highlands Residential Mortgage, Ltd. | 134871 | Rogers, AR | $1.2M | 4 | 18.2% |
| #22 | Burnetta Bauer | 412188 | Signature Bank of Arkansas | 446616 | Harrison, AR | $631K | 4 | 40.0% |
| #22 | Chandra Beach | 564277 | Better Mortgage Corporation | 330511 | Farmington, AR | $792K | 4 | 30.8% |
| #22 | MARILEE MORELAND | 775805 | Bank of Salem | 469323 | Salem, AR | $477K | 4 | 30.8% |
| #22 | Jacob Arey | 1091070 | Eustis Mortgage Corporation | 70345 | Benton, AR | $685K | 4 | 13.8% |
| #22 | Amanda Shelnut | 458050 | Arvest Bank | 403249 | Benton, AR | $720K | 4 | 30.8% |
| #29 | Christopher Knighten | 1486302 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $351K | 3 | 25.0% |
| #29 | J. DeFrees | 207338 | CITIZENS BANK & TRUST COMPANY | 421329 | Van Buren, AR | $472K | 3 | 23.1% |
| #29 | Jennifer Jones | 773631 | Fairway Independent Mortgage Corporation | 2289 | Monticello, AR | $364K | 3 | 30.0% |
| #29 | Leisa Gebhart | 638411 | Legacy National Bank | 478465 | Springdale, AR | $1.2M | 3 | 27.3% |
| #29 | Jacob Rice | 562384 | BANK OF LITTLE ROCK MORTGAGE CORPORATION | 449234 | Little Rock, AR | $648K | 3 | 27.3% |
| #29 | Hunter Strong | 1911747 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $533K | 3 | 18.8% |
| #29 | Alicia Arum | 1164490 | Lennar Mortgage, LLC | 1058 | North Little Rock, AR | $537K | 3 | 20.0% |
| #29 | Christopher Nosari | 141912 | Nosari Home Mortgage, Inc. | 136034 | Mountain Home, AR | $519K | 3 | 14.3% |
| #29 | Kelli Franks | 130746 | Priority Bank | 412719 | Fayetteville, AR | $692K | 3 | 25.0% |
| #29 | Britton Burris | 657350 | Connect Bank | 460546 | Star City, AR | $250K | 3 | 30.0% |
| #39 | Susan Eddington | 1429710 | First Horizon Bank | 472329 | Jonesboro, AR | $349K | 2 | 18.2% |
| #39 | Jerry Henderson | 121706 | Merchants and Planters Bank | 402181 | Batesville, AR | $276K | 2 | 20.0% |
| #39 | Robin Hackett | 416208 | FIRST SERVICE BANK | 408102 | Greenbrier, AR | $569K | 2 | 16.7% |
| #39 | Darla Ray | 1780197 | Arkansas Federal Credit Union | 418494 | Bryant, AR | $475K | 2 | 20.0% |
| #39 | Jose Hernandez | 564536 | Arvest Bank | 403249 | Springdale, AR | $353K | 2 | 13.3% |
| #39 | John Simone | 1434234 | Bank of England | 418481 | Little Rock, AR | $410K | 2 | 15.4% |
| #39 | Joseph Phillips | 410478 | Guild Mortgage Company LLC | 3274 | Harrison, AR | $350K | 2 | 13.3% |
| #39 | Kevin Sheredy | 264549 | Arkansas Federal Credit Union | 418494 | Cabot, AR | $401K | 2 | 10.5% |
| #39 | Carla Evans | 514747 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $351K | 2 | 14.3% |
| #39 | Dana Boreing | 419384 | Eagle Bank and Trust Company | 410317 | Fayetteville, AR | $940K | 2 | 16.7% |
| #39 | Steven Reynolds | 539742 | Eagle Bank and Trust Company | 410317 | Little Rock, AR | $341K | 2 | 20.0% |
| #39 | Stacy Johnson | 484982 | The Huntington National Bank | 402436 | Fort Smith, AR | $293K | 2 | 16.7% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Arkansas (2023). Powered by MMI public record mortgage production data, accessed May 28, 2026. https://topmortgageoriginators.com/lo-leaderboard/arkansas/top-retention-by-units/2023
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