Retention champions in Arkansas in 2023, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of July 13, 2026, the top 3 include KARLA WALLS (TELCOE FEDERAL CREDIT UNION, NMLS #737266), HOLLY ZIMMERMAN (TELCOE FEDERAL CREDIT UNION, NMLS #737830), and Stephanie Kibodeaux (Commercial Bank & Trust Company, NMLS #512237).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | KARLA WALLS | 737266 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.4M | 24 | 66.7% |
| #2 | HOLLY ZIMMERMAN | 737830 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.8M | 21 | 63.6% |
| #3 | Stephanie Kibodeaux | 512237 | Commercial Bank & Trust Company | 485431 | Monticello, AR | $1.9M | 20 | 80.0% |
| #4 | Morgan Miller | 1946112 | FIRST SERVICE BANK | 408102 | Greenbrier, AR | $4.1M | 14 | 77.8% |
| #5 | Jimsie Looper | 997043 | FirstTrust Home Loans, Inc. | 75271 | Fort Smith, AR | $2.2M | 11 | 39.3% |
| #5 | Matthew Fleming | 469570 | First State Bank | 433425 | Russellville, AR | $3.4M | 11 | 84.6% |
| #7 | Alice Curtis | 1713694 | Merchants and Farmers Bank | 509463 | Dumas, AR | $3.4M | 10 | 76.9% |
| #7 | Sandra Childers | 454334 | Arvest Bank | 403249 | Bentonville, AR | $4.1M | 10 | 76.9% |
| #9 | Serena Hampton | 332655 | UARK FEDERAL CREDIT UNION | 415579 | Fayetteville, AR | $595K | 9 | 75.0% |
| #9 | KRYSTIN CHEATHAM | 954959 | Arvest Bank | 403249 | North Little Rock, AR | $890K | 9 | 64.3% |
| #11 | Tonya Gray | 1741992 | Southern Bank | 405563 | Jonesboro, AR | $2.7M | 8 | 61.5% |
| #11 | Gina Stockfisch | 690309 | Anstaff Bank | 408242 | Mountain Home, AR | $1.7M | 8 | 61.5% |
| #11 | Cynthia Inman | 405289 | CS BANK | 403468 | Berryville, AR | $1.5M | 8 | 72.7% |
| #11 | Kelly Miller | 1630628 | CS BANK | 403468 | Harrison, AR | $569K | 8 | 80.0% |
| #15 | OMAR MEJIA | 1165963 | Arvest Bank | 403249 | Rogers, AR | $1.5M | 7 | 33.3% |
| #16 | Robert Camras | 189578 | SWBC Mortgage Corporation | 9741 | Hot Springs, AR | $1.5M | 6 | 40.0% |
| #16 | Tony Futrell | 728649 | FIRST NATIONAL BANK | 649338 | — | $947K | 6 | 60.0% |
| #16 | Cody Davis | 1499383 | Focus Bank | 403606 | Paragould, AR | $919K | 6 | 60.0% |
| #16 | Shonda Walters | 424310 | Regions Bank | 174490 | Birmingham, AL | $688K | 6 | 26.1% |
| #20 | Ryan Smith | 564322 | Arvest Bank | 403249 | Fayetteville, AR | $2.0M | 5 | 25.0% |
| #20 | Christopher Cummings | 429782 | Guild Mortgage Company LLC | 3274 | Bentonville, AR | $1.2M | 5 | 45.5% |
| #22 | Amanda Shelnut | 458050 | Arvest Bank | 403249 | Benton, AR | $720K | 4 | 33.3% |
| #22 | Sara Pledger | 2301046 | FIRST SERVICE BANK | 408102 | — | $1.2M | 4 | 36.4% |
| #22 | Chandra Beach | 564277 | Better Mortgage Corporation | 330511 | Farmington, AR | $792K | 4 | 30.8% |
| #22 | Jacob Arey | 1091070 | Eustis Mortgage Corporation | 70345 | Benton, AR | $685K | 4 | 13.8% |
| #22 | Jennifer Langhover | 266495 | Highlands Residential Mortgage, Ltd. | 134871 | Rogers, AR | $1.2M | 4 | 18.2% |
| #22 | MARILEE MORELAND | 775805 | Bank of Salem | 469323 | Salem, AR | $477K | 4 | 30.8% |
| #28 | Britton Burris | 657350 | Connect Bank | 460546 | Star City, AR | $250K | 3 | 30.0% |
| #28 | Leisa Gebhart | 638411 | Legacy Bank | 478465 | Springdale, AR | $1.2M | 3 | 27.3% |
| #28 | J. DeFrees | 207338 | CITIZENS BANK & TRUST COMPANY | 421329 | Van Buren, AR | $472K | 3 | 23.1% |
| #28 | Alicia Arum | 1164490 | Lennar Mortgage, LLC | 1058 | North Little Rock, AR | $537K | 3 | 20.0% |
| #28 | Christopher Nosari | 141912 | Nosari Home Mortgage, Inc. | 136034 | Mountain Home, AR | $519K | 3 | 14.3% |
| #28 | Jennifer Jones | 773631 | Fairway Independent Mortgage Corporation | 2289 | Monticello, AR | $364K | 3 | 30.0% |
| #28 | Dana Boreing | 419384 | Eagle Bank and Trust Company | 410317 | Fayetteville, AR | $1.6M | 3 | 23.1% |
| #28 | Jacob Rice | 562384 | BANK OF LITTLE ROCK MORTGAGE CORPORATION | 449234 | Little Rock, AR | $648K | 3 | 27.3% |
| #28 | Kelli Franks | 130746 | Priority Bank | 412719 | Fayetteville, AR | $692K | 3 | 25.0% |
| #28 | Hunter Strong | 1911747 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $533K | 3 | 18.8% |
| #28 | Christopher Knighten | 1486302 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $351K | 3 | 25.0% |
| #39 | Carla Evans | 514747 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $351K | 2 | 14.3% |
| #39 | Robin Hackett | 416208 | FIRST SERVICE BANK | 408102 | Greenbrier, AR | $569K | 2 | 16.7% |
| #39 | Joseph Phillips | 410478 | Guild Mortgage Company LLC | 3274 | Harrison, AR | $350K | 2 | 13.3% |
| #39 | Anna Layne | 1626888 | First Community Bank | 539634 | Batesville, AR | $350K | 2 | 20.0% |
| #39 | Stacy Johnson | 484982 | The Huntington National Bank | 402436 | Fort Smith, AR | $293K | 2 | 16.7% |
| #39 | Kevin Sheredy | 264549 | Arkansas Federal Credit Union | 418494 | Cabot, AR | $401K | 2 | 10.5% |
| #39 | Jerry Henderson | 121706 | Merchants and Planters Bank | 402181 | Batesville, AR | $276K | 2 | 20.0% |
| #39 | Steven Reynolds | 539742 | Eagle Bank and Trust Company | 410317 | Little Rock, AR | $341K | 2 | 20.0% |
| #39 | Susan Eddington | 1429710 | First Horizon Bank | 472329 | Jonesboro, AR | $349K | 2 | 18.2% |
| #39 | Jose Hernandez | 564536 | Arvest Bank | 403249 | Springdale, AR | $353K | 2 | 13.3% |
| #39 | John Simone | 1434234 | Bank of England | 418481 | Little Rock, AR | $410K | 2 | 15.4% |
| #39 | Darla Ray | 1780197 | Arkansas Federal Credit Union | 418494 | Bryant, AR | $475K | 2 | 20.0% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Arkansas (2023). Powered by MMI public record mortgage production data, accessed July 13, 2026. https://topmortgageoriginators.com/lo-leaderboard/arkansas/top-retention-by-units/2023
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