Retention champions in Arkansas in 2023, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of October 11, 2026, the top 3 include KARLA WALLS (TELCOE FEDERAL CREDIT UNION, NMLS #737266), HOLLY ZIMMERMAN (TELCOE FEDERAL CREDIT UNION, NMLS #737830), and Stephanie Kibodeaux (Commercial Bank & Trust Company, NMLS #512237).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | KARLA WALLS | 737266 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.4M | 24 | 66.7% |
| #2 | HOLLY ZIMMERMAN | 737830 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.8M | 21 | 63.6% |
| #3 | Stephanie Kibodeaux | 512237 | Commercial Bank & Trust Company | 485431 | Monticello, AR | $1.9M | 20 | 80.0% |
| #4 | Morgan Miller | 1946112 | FIRST SERVICE BANK | 408102 | Greenbrier, AR | $4.1M | 14 | 77.8% |
| #5 | Jimsie Looper | 997043 | FirstTrust Home Loans, Inc. | 75271 | Fort Smith, AR | $2.2M | 11 | 39.3% |
| #5 | Matthew Fleming | 469570 | First State Bank | 433425 | Russellville, AR | $3.4M | 11 | 84.6% |
| #7 | Sandra Childers | 454334 | Generations Bank | 766671 | Bentonville, AR | $4.1M | 10 | 76.9% |
| #7 | Alice Curtis | 1713694 | Merchants and Farmers Bank | 509463 | Dumas, AR | $3.4M | 10 | 76.9% |
| #9 | Serena Hampton | 332655 | UARK FEDERAL CREDIT UNION | 415579 | Fayetteville, AR | $595K | 9 | 75.0% |
| #10 | Cynthia Inman | 405289 | CS BANK | 403468 | Berryville, AR | $1.5M | 8 | 72.7% |
| #10 | Gina Stockfisch | 690309 | Anstaff Bank | 408242 | Mountain Home, AR | $1.7M | 8 | 61.5% |
| #10 | Tonya Gray | 1741992 | Southern Bank | 405563 | Jonesboro, AR | $2.7M | 8 | 61.5% |
| #10 | KRYSTIN CHEATHAM | 954959 | Arvest Bank | 403249 | North Little Rock, AR | $675K | 8 | 61.5% |
| #10 | Kelly Miller | 1630628 | CS BANK | 403468 | Harrison, AR | $569K | 8 | 80.0% |
| #15 | OMAR MEJIA | 1165963 | Arvest Bank | 403249 | Rogers, AR | $1.5M | 7 | 33.3% |
| #16 | Shonda Walters | 424310 | Regions Bank | 174490 | Birmingham, AL | $688K | 6 | 27.3% |
| #16 | Tony Futrell | 728649 | FIRST NATIONAL BANK | 649338 | — | $947K | 6 | 54.5% |
| #16 | Cody Davis | 1499383 | Focus Bank | 403606 | Paragould, AR | $919K | 6 | 60.0% |
| #16 | Robert Camras | 189578 | SWBC Mortgage Corporation | 9741 | Hot Springs, AR | $1.5M | 6 | 40.0% |
| #20 | James Waller | 654936 | The Peoples Bank | 619194 | Magnolia, AR | $932K | 5 | 50.0% |
| #20 | Christopher Cummings | 429782 | Guild Mortgage Company LLC | 3274 | Bentonville, AR | $1.2M | 5 | 45.5% |
| #20 | Ryan Smith | 564322 | Arvest Bank | 403249 | Fayetteville, AR | $2.0M | 5 | 25.0% |
| #23 | Jennifer Langhover | 266495 | Flat Branch Mortgage, Inc. | 224149 | Rogers, AR | $1.2M | 4 | 18.2% |
| #23 | Sara Pledger | 2301046 | FIRST SERVICE BANK | 408102 | — | $1.2M | 4 | 36.4% |
| #23 | MARILEE MORELAND | 775805 | Bank of Salem | 469323 | Salem, AR | $477K | 4 | 30.8% |
| #23 | Britton Burris | 657350 | Connect Bank | 460546 | Star City, AR | $495K | 4 | 36.4% |
| #23 | Amanda Shelnut | 458050 | Arvest Bank | 403249 | Benton, AR | $720K | 4 | 33.3% |
| #23 | Chandra Beach | 564277 | Better Mortgage Corporation | 330511 | Farmington, AR | $792K | 4 | 30.8% |
| #23 | Jacob Arey | 1091070 | Eustis Mortgage Corporation | 70345 | Benton, AR | $685K | 4 | 13.8% |
| #30 | Alicia Arum | 1164490 | Lennar Mortgage, LLC | 1058 | North Little Rock, AR | $537K | 3 | 20.0% |
| #30 | Dana Boreing | 419384 | Eagle Bank and Trust Company | 410317 | Fayetteville, AR | $1.6M | 3 | 23.1% |
| #30 | Jacob Rice | 562384 | BANK OF LITTLE ROCK MORTGAGE CORPORATION | 449234 | Little Rock, AR | $648K | 3 | 27.3% |
| #30 | Kelli Franks | 130746 | Priority Bank | 412719 | Fayetteville, AR | $692K | 3 | 25.0% |
| #30 | Jennifer Jones | 773631 | Fairway Independent Mortgage Corporation | 2289 | Monticello, AR | $364K | 3 | 30.0% |
| #30 | J. DeFrees | 207338 | CITIZENS BANK & TRUST COMPANY | 421329 | Van Buren, AR | $472K | 3 | 25.0% |
| #30 | Christopher Knighten | 1486302 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $351K | 3 | 25.0% |
| #30 | Leisa Gebhart | 638411 | Legacy Bank | 478465 | Springdale, AR | $1.2M | 3 | 27.3% |
| #30 | Christopher Nosari | 141912 | Nosari Home Mortgage, Inc. | 136034 | Mountain Home, AR | $519K | 3 | 14.3% |
| #30 | Hunter Strong | 1911747 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $533K | 3 | 18.8% |
| #40 | John Simone | 1434234 | Bank of England | 418481 | Little Rock, AR | $410K | 2 | 15.4% |
| #40 | Kevin Sheredy | 264549 | Arkansas Federal Credit Union | 418494 | Cabot, AR | $401K | 2 | 10.5% |
| #40 | Steven Reynolds | 539742 | Eagle Bank and Trust Company | 410317 | Little Rock, AR | $341K | 2 | 20.0% |
| #40 | Robin Hackett | 416208 | FIRST SERVICE BANK | 408102 | Greenbrier, AR | $569K | 2 | 16.7% |
| #40 | Joseph Phillips | 410478 | Guild Mortgage Company LLC | 3274 | Harrison, AR | $350K | 2 | 14.3% |
| #40 | Carla Evans | 514747 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $351K | 2 | 14.3% |
| #40 | Stacy Johnson | 484982 | The Huntington National Bank | 402436 | Fort Smith, AR | $293K | 2 | 16.7% |
| #40 | Jose Hernandez | 564536 | Arvest Bank | 403249 | Springdale, AR | $353K | 2 | 13.3% |
| #40 | Anna Layne | 1626888 | First Community Bank | 539634 | Batesville, AR | $350K | 2 | 20.0% |
| #40 | Jerry Henderson | 121706 | Merchants and Planters Bank | 402181 | Batesville, AR | $276K | 2 | 20.0% |
| #40 | Chirone Gamble | 158748 | Fairway Independent Mortgage Corporation | 2289 | Little Rock, AR | $561K | 2 | 11.8% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Arkansas (2023). Powered by MMI public record mortgage production data, accessed October 11, 2026. https://topmortgageoriginators.com/lo-leaderboard/arkansas/top-retention-by-units/2023
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