Retention champions in Arkansas in 2023, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of August 27, 2026, the top 3 include KARLA WALLS (TELCOE FEDERAL CREDIT UNION, NMLS #737266), HOLLY ZIMMERMAN (TELCOE FEDERAL CREDIT UNION, NMLS #737830), and Stephanie Kibodeaux (Commercial Bank & Trust Company, NMLS #512237).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | KARLA WALLS | 737266 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.4M | 24 | 66.7% |
| #2 | HOLLY ZIMMERMAN | 737830 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.8M | 21 | 61.8% |
| #3 | Stephanie Kibodeaux | 512237 | Commercial Bank & Trust Company | 485431 | Monticello, AR | $1.9M | 20 | 80.0% |
| #4 | Morgan Miller | 1946112 | FIRST SERVICE BANK | 408102 | Greenbrier, AR | $4.1M | 14 | 77.8% |
| #5 | Matthew Fleming | 469570 | First State Bank | 433425 | Russellville, AR | $3.4M | 11 | 84.6% |
| #5 | Jimsie Looper | 997043 | FirstTrust Home Loans, Inc. | 75271 | Fort Smith, AR | $2.2M | 11 | 37.9% |
| #7 | Alice Curtis | 1713694 | Merchants and Farmers Bank | 509463 | Dumas, AR | $3.4M | 10 | 76.9% |
| #7 | Sandra Childers | 454334 | Generations Bank | 766671 | Bentonville, AR | $4.1M | 10 | 76.9% |
| #9 | Serena Hampton | 332655 | UARK FEDERAL CREDIT UNION | 415579 | Fayetteville, AR | $595K | 9 | 75.0% |
| #10 | Tonya Gray | 1741992 | Southern Bank | 405563 | Jonesboro, AR | $2.7M | 8 | 61.5% |
| #10 | Kelly Miller | 1630628 | CS BANK | 403468 | Harrison, AR | $569K | 8 | 80.0% |
| #10 | Cynthia Inman | 405289 | CS BANK | 403468 | Berryville, AR | $1.5M | 8 | 72.7% |
| #10 | Gina Stockfisch | 690309 | Anstaff Bank | 408242 | Mountain Home, AR | $1.7M | 8 | 61.5% |
| #10 | KRYSTIN CHEATHAM | 954959 | Arvest Bank | 403249 | North Little Rock, AR | $675K | 8 | 61.5% |
| #15 | OMAR MEJIA | 1165963 | Arvest Bank | 403249 | Rogers, AR | $1.5M | 7 | 33.3% |
| #16 | Shonda Walters | 424310 | Regions Bank | 174490 | Birmingham, AL | $688K | 6 | 27.3% |
| #16 | Cody Davis | 1499383 | Focus Bank | 403606 | Paragould, AR | $919K | 6 | 60.0% |
| #16 | Robert Camras | 189578 | SWBC Mortgage Corporation | 9741 | Hot Springs, AR | $1.5M | 6 | 40.0% |
| #16 | Tony Futrell | 728649 | FIRST NATIONAL BANK | 649338 | — | $947K | 6 | 54.5% |
| #20 | Ryan Smith | 564322 | Arvest Bank | 403249 | Fayetteville, AR | $2.0M | 5 | 25.0% |
| #20 | Christopher Cummings | 429782 | Guild Mortgage Company LLC | 3274 | Bentonville, AR | $1.2M | 5 | 45.5% |
| #22 | MARILEE MORELAND | 775805 | Bank of Salem | 469323 | Salem, AR | $477K | 4 | 30.8% |
| #22 | Jacob Arey | 1091070 | Eustis Mortgage Corporation | 70345 | Benton, AR | $685K | 4 | 13.8% |
| #22 | Jennifer Langhover | 266495 | Highlands Residential Mortgage, Ltd. | 134871 | Rogers, AR | $1.2M | 4 | 18.2% |
| #22 | Amanda Shelnut | 458050 | Arvest Bank | 403249 | Benton, AR | $720K | 4 | 30.8% |
| #22 | Sara Pledger | 2301046 | FIRST SERVICE BANK | 408102 | — | $1.2M | 4 | 36.4% |
| #22 | Burnetta Bauer | 412188 | Signature Bank of Arkansas | 446616 | Harrison, AR | $631K | 4 | 36.4% |
| #22 | Chandra Beach | 564277 | Better Mortgage Corporation | 330511 | Farmington, AR | $792K | 4 | 30.8% |
| #29 | Kelli Franks | 130746 | Priority Bank | 412719 | Fayetteville, AR | $692K | 3 | 25.0% |
| #29 | Dana Boreing | 419384 | Eagle Bank and Trust Company | 410317 | Fayetteville, AR | $1.6M | 3 | 23.1% |
| #29 | J. DeFrees | 207338 | CITIZENS BANK & TRUST COMPANY | 421329 | Van Buren, AR | $472K | 3 | 25.0% |
| #29 | Christopher Nosari | 141912 | Nosari Home Mortgage, Inc. | 136034 | Mountain Home, AR | $519K | 3 | 14.3% |
| #29 | Alicia Arum | 1164490 | Lennar Mortgage, LLC | 1058 | North Little Rock, AR | $537K | 3 | 20.0% |
| #29 | Hunter Strong | 1911747 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $533K | 3 | 18.8% |
| #29 | Jennifer Jones | 773631 | Fairway Independent Mortgage Corporation | 2289 | Monticello, AR | $364K | 3 | 30.0% |
| #29 | Britton Burris | 657350 | Connect Bank | 460546 | Star City, AR | $250K | 3 | 30.0% |
| #29 | Jacob Rice | 562384 | BANK OF LITTLE ROCK MORTGAGE CORPORATION | 449234 | Little Rock, AR | $648K | 3 | 27.3% |
| #29 | Christopher Knighten | 1486302 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $351K | 3 | 25.0% |
| #29 | Leisa Gebhart | 638411 | Legacy Bank | 478465 | Springdale, AR | $1.2M | 3 | 27.3% |
| #40 | Stacy Johnson | 484982 | The Huntington National Bank | 402436 | Fort Smith, AR | $293K | 2 | 16.7% |
| #40 | Darla Ray | 1780197 | Arkansas Federal Credit Union | 418494 | Bryant, AR | $475K | 2 | 20.0% |
| #40 | Jose Hernandez | 564536 | Arvest Bank | 403249 | Springdale, AR | $353K | 2 | 13.3% |
| #40 | Carla Evans | 514747 | FirstTrust Home Loans, Inc. | 75271 | Sheridan, AR | $351K | 2 | 14.3% |
| #40 | Anna Layne | 1626888 | First Community Bank | 539634 | Batesville, AR | $350K | 2 | 20.0% |
| #40 | Robin Hackett | 416208 | FIRST SERVICE BANK | 408102 | Greenbrier, AR | $569K | 2 | 15.4% |
| #40 | Jerry Henderson | 121706 | Merchants and Planters Bank | 402181 | Batesville, AR | $276K | 2 | 20.0% |
| #40 | Steven Reynolds | 539742 | Eagle Bank and Trust Company | 410317 | Little Rock, AR | $341K | 2 | 20.0% |
| #40 | Joseph Phillips | 410478 | Guild Mortgage Company LLC | 3274 | Harrison, AR | $350K | 2 | 14.3% |
| #40 | John Simone | 1434234 | Bank of England | 418481 | Little Rock, AR | $410K | 2 | 15.4% |
| #40 | Chirone Gamble | 158748 | Fairway Independent Mortgage Corporation | 2289 | Little Rock, AR | $561K | 2 | 11.8% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Arkansas (2023). Powered by MMI public record mortgage production data, accessed August 27, 2026. https://topmortgageoriginators.com/lo-leaderboard/arkansas/top-retention-by-units/2023
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