Retention champions nationwide in 2023, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of October 11, 2026, the top 3 include Jacqueline Wampler (Primis Mortgage Company, NMLS #85964), H. Carmen Castro Franceschi (First Republic Bank, NMLS #487229), and Diane Dumond (Connecticut State Employees Credit Union, NMLS #1597114).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | Jacqueline Wampler | 85964 | Primis Mortgage Company | 1894879 | Wilmington, NC | $48.5M | 152 | 81.7% |
| #2 | H. Carmen Castro Franceschi | 487229 | First Republic Bank | 362814 | — | $33.2M | 74 | 94.9% |
| #3 | Diane Dumond | 1597114 | Connecticut State Employees Credit Union | 695872 | — | $2.6M | 52 | 77.6% |
| #4 | Alvin Jabboury | 1190987 | eMortgage Funding LLC | 1059364 | Troy, MI | $13.7M | 40 | 28.0% |
| #5 | James Adamson | 455833 | Ameris Bank | 408099 | Eldersburg, MD | $13.6M | 39 | 70.9% |
| #6 | Matthew Smith | 34764 | West Capital Lending, Inc. | 1566096 | Troy, MI | $24.3M | 33 | 71.7% |
| #6 | Shane Boon | 30178 | Rocket Mortgage, LLC | 3030 | Detroit, MI | $24.1M | 33 | 55.9% |
| #6 | Gary Gellman | 236581 | North First Mortgage Group, Inc. | 1844051 | San Martin, CA | $14.4M | 33 | 86.8% |
| #9 | Angelo Kircos | 181801 | Rocket Mortgage, LLC | 3030 | Detroit, MI | $17.2M | 31 | 75.6% |
| #10 | Brett Burns | 320423 | CrossCountry Mortgage, LLC | 3029 | Issaquah, WA | $16.7M | 30 | 61.2% |
| #10 | Barbara Schumann Jobmann | 659711 | Capital City Home Loans, LLC | 75615 | Spring Hill, FL | $9.1M | 30 | 61.2% |
| #10 | Patricia Newby | 194741 | US Mortgage Corporation | 3901 | Frisco, TX | $13.7M | 30 | 76.9% |
| #13 | Quine Morales | 206734 | Shield Home Loans Inc. | 2396589 | Irvine, CA | $10.7M | 29 | 29.9% |
| #13 | Gina Lovon | 1374880 | South Carolina Federal Credit Union | 411731 | North Charleston, SC | $4.0M | 29 | 50.9% |
| #13 | Laurinda Conrad | 187645 | American Financial Network, Inc. | 237341 | Brea, CA | $4.6M | 29 | 64.4% |
| #13 | Nicholas Tomas | 31699 | Rocket Mortgage, LLC | 3030 | Detroit, MI | $19.4M | 29 | 78.4% |
| #13 | Matthew Oliver | 169890 | LUND MORTGAGE TEAM, INC. | 162701 | Glendale, AZ | $8.3M | 29 | 38.7% |
| #18 | David Brescoach | 404561 | Frick Financial Federal Credit Union | 479215 | Uniontown, PA | $1.3M | 28 | 80.0% |
| #18 | Erin Ungewitter | 794262 | Greylock Federal Credit Union | 446499 | Pittsfield, MA | $2.1M | 28 | 50.0% |
| #18 | JOSEPH METZGER | 955819 | Liberty Financing LLC | 2441006 | Centennial, CO | $6.9M | 28 | 23.0% |
| #21 | David Brozovich | 665420 | Grundy Bank | 433981 | Morris, IL | $3.7M | 27 | 87.1% |
| #21 | Marcello Castelvetere | 984442 | Rocket Mortgage, LLC | 3030 | Detroit, MI | $17.2M | 27 | 67.5% |
| #23 | Lisa Mish | 50274 | PeoplesBank | 644060 | Holyoke, MA | $1.6M | 26 | 52.0% |
| #23 | Patricia Stephens | 510812 | Union Bank | 510604 | Jamestown, TN | $3.0M | 26 | 83.9% |
| #25 | KARLA WALLS | 737266 | TELCOE FEDERAL CREDIT UNION | 409715 | Little Rock, AR | $2.4M | 25 | 67.6% |
| #25 | William Hart | 452754 | Newtown Savings Bank | 411347 | Newtown, CT | $3.8M | 25 | 58.1% |
| #25 | Anna Miller | 1546701 | United Bank of Michigan | 463806 | Grand Rapids, MI | $3.8M | 25 | 89.3% |
| #25 | Karen Stein | 480558 | AAC Credit Union | 417591 | Spring Lake, MI | $1.4M | 25 | 67.6% |
| #25 | Heather Santos | 31720 | Rocket Mortgage, LLC | 3030 | Detroit, MI | $19.1M | 25 | 62.5% |
| #25 | Christine Recio | 1156677 | Security Service Federal Credit Union | 458903 | San Antonio, TX | $6.1M | 25 | 48.1% |
| #25 | Christopher Frederick | 30003 | Rocket Mortgage, LLC | 3030 | Detroit, MI | $17.8M | 25 | 73.5% |
| #25 | Justin Goble | 854728 | South Carolina Federal Credit Union | 411731 | North Charleston, SC | $2.2M | 25 | 59.5% |
| #33 | Joshua Warren | 780411 | Bank of Perry County | 716527 | Linden, TN | $2.4M | 24 | 88.9% |
| #33 | Rhonda Foster | 968608 | Delta Community Credit Union | 401141 | Stockbridge, GA | $1.6M | 24 | 49.0% |
| #33 | Jennifer Ferguson | 756208 | United Bank of Michigan | 463806 | Wayland, MI | $4.9M | 24 | 70.6% |
| #33 | Alison Schweitzer | 487183 | Flagstar Bank, National Association | 417490 | Newport Beach, CA | $5.6M | 24 | 92.3% |
| #33 | Mark Goodwin | 543312 | The Federal Savings Bank | 411500 | Southlake, TX | $31.6M | 24 | 51.1% |
| #33 | Tammy Badeaux | 284266 | KBHS Home Loans, LLC | 1542802 | — | $4.1M | 24 | 52.2% |
| #33 | Mark Barclay | 812412 | LNB Community Bank | 811379 | Boonville, IN | $2.8M | 24 | 88.9% |
| #33 | Michael Kelley | 531261 | BrightBridge Credit Union | 447563 | Springfield, MA | $1.6M | 24 | 70.6% |
| #33 | Andi Numan | 1011848 | Swift Home Loans, Inc. | 2075228 | Birmingham, MI | $8.9M | 24 | 64.9% |
| #42 | Charles Reed | 189915 | Intercoastal Mortgage, LLC | 56323 | Bluffton, SC | $8.4M | 23 | 63.9% |
| #42 | Nadine Longboy | 721325 | GATHER FEDERAL CREDIT UNION | 442973 | Lihue, HI | $9.5M | 23 | 82.1% |
| #42 | Karalyn Mix | 721673 | Awakon Federal Credit Union | 410565 | Onaway, MI | $1.1M | 23 | 79.3% |
| #42 | James Kane | 280777 | Thompson Kane & Company, Inc. | 898428 | Madison, WI | $6.9M | 23 | 57.5% |
| #42 | JOCELYN PICARD | 518283 | Atlantic Regional Federal Credit Union | 402778 | Saco, ME | $1.3M | 23 | 62.2% |
| #42 | Bruce OKronley | 30743 | CrossCountry Mortgage, LLC | 3029 | Southfield, MI | $17.5M | 23 | 54.8% |
| #42 | Jane Johnson | 500888 | The Northwestern Bank | 461009 | Chippewa Falls, WI | $3.3M | 23 | 62.2% |
| #42 | Patrick Connelly | 46975 | Rocket Mortgage, LLC | 3030 | Detroit, MI | $15.8M | 23 | 60.5% |
| #50 | Jared Dykstra | 441913 | WEST MICHIGAN COMMUNITY BANK | 695867 | Hudsonville, MI | $6.8M | 22 | 88.0% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Nationwide (2023). Powered by MMI public record mortgage production data, accessed October 11, 2026. https://topmortgageoriginators.com/lo-leaderboard/national/top-retention-by-units/2023
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