Retention Champions by Loan Count — Nationwide (2023)

Retention champions nationwide in 2023, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.

As of August 27, 2026, the top 3 include Jacqueline Wampler (Primis Mortgage Company, NMLS #85964), H. Carmen Castro Franceschi (First Republic Bank, NMLS #487229), and Diane Dumond (Connecticut State Employees Credit Union, NMLS #1597114).

Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.

Retention Champions by Loan Count — Nationwide (2023) — top 50
Rank Loan officer LO NMLS Current Lender / Broker Lender NMLS Location Retained Volume Retained Loans Retention Rate
#1 Jacqueline Wampler 85964 Primis Mortgage Company 1894879 Wilmington, NC $48.0M 151 81.2%
#2 H. Carmen Castro Franceschi 487229 First Republic Bank 362814 $33.2M 74 96.1%
#3 Diane Dumond 1597114 Connecticut State Employees Credit Union 695872 $2.6M 52 77.6%
#4 Alvin Jabboury 1190987 eMortgage Funding LLC 1059364 Troy, MI $13.7M 40 28.0%
#5 James Adamson 455833 Ameris Bank 408099 Eldersburg, MD $13.6M 39 69.6%
#6 Gary Gellman 236581 North First Mortgage Group, Inc. 1844051 San Martin, CA $14.4M 33 86.8%
#6 Matthew Smith 34764 West Capital Lending, Inc. 1566096 Troy, MI $24.3M 33 71.7%
#6 Shane Boon 30178 Rocket Mortgage, LLC 3030 Detroit, MI $24.1M 33 55.9%
#9 Angelo Kircos 181801 Rocket Mortgage, LLC 3030 Detroit, MI $17.2M 31 75.6%
#10 Patricia Newby 194741 US Mortgage Corporation 3901 Frisco, TX $13.7M 30 76.9%
#10 Brett Burns 320423 CrossCountry Mortgage, LLC 3029 Lacey, WA $16.7M 30 61.2%
#10 Barbara Schumann Jobmann 659711 Capital City Home Loans, LLC 75615 Spring Hill, FL $9.1M 30 61.2%
#13 Gina Lovon 1374880 South Carolina Federal Credit Union 411731 North Charleston, SC $4.0M 29 51.8%
#13 Quine Morales 206734 ClearPath Lending 936436 Irvine, CA $10.7M 29 29.9%
#13 Nicholas Tomas 31699 Rocket Mortgage, LLC 3030 Detroit, MI $19.4M 29 78.4%
#13 Laurinda Conrad 187645 American Financial Network, Inc. 237341 Brea, CA $4.6M 29 65.9%
#13 Matthew Oliver 169890 LUND MORTGAGE TEAM, INC. 162701 Glendale, AZ $8.3M 29 38.7%
#18 David Brescoach 404561 Frick Financial Federal Credit Union 479215 Uniontown, PA $1.3M 28 80.0%
#18 Erin Ungewitter 794262 Greylock Federal Credit Union 446499 Pittsfield, MA $2.1M 28 50.0%
#18 JOSEPH METZGER 955819 LIGHTWORKERS HOME LOANS INC. 2696820 Rolling Meadows, IL $6.9M 28 23.0%
#21 Marcello Castelvetere 984442 Rocket Mortgage, LLC 3030 Detroit, MI $17.2M 27 67.5%
#21 David Brozovich 665420 Grundy Bank 433981 Morris, IL $3.7M 27 87.1%
#23 Heather Santos 31720 Rocket Mortgage, LLC 3030 Detroit, MI $20.0M 26 65.0%
#23 Lisa Mish 50274 PeoplesBank 644060 Holyoke, MA $1.6M 26 52.0%
#25 Christopher Frederick 30003 Rocket Mortgage, LLC 3030 Detroit, MI $17.8M 25 73.5%
#25 KARLA WALLS 737266 TELCOE FEDERAL CREDIT UNION 409715 Little Rock, AR $2.4M 25 67.6%
#25 Karen Stein 480558 AAC Credit Union 417591 Spring Lake, MI $1.4M 25 67.6%
#25 Patricia Stephens 510812 Union Bank 510604 Jamestown, TN $2.9M 25 83.3%
#25 Alison Schweitzer 487183 Flagstar Bank, National Association 417490 Newport Beach, CA $5.9M 25 92.6%
#25 Christine Recio 1156677 Security Service Federal Credit Union 458903 San Antonio, TX $6.1M 25 47.2%
#25 Anna Miller 1546701 United Bank of Michigan 463806 Grand Rapids, MI $3.8M 25 89.3%
#25 Justin Goble 854728 South Carolina Federal Credit Union 411731 North Charleston, SC $2.2M 25 61.0%
#25 William Hart 452754 Newtown Savings Bank 411347 Newtown, CT $3.8M 25 58.1%
#34 Mark Goodwin 543312 The Federal Savings Bank 411500 Southlake, TX $31.6M 24 51.1%
#34 Michael Kelley 531261 BrightBridge Credit Union 447563 Springfield, MA $1.6M 24 70.6%
#34 Mark Barclay 812412 LNB Community Bank 811379 Boonville, IN $2.8M 24 88.9%
#34 Joshua Warren 780411 Bank of Perry County 716527 Linden, TN $2.4M 24 92.3%
#34 Jane Johnson 500888 The Northwestern Bank 461009 Chippewa Falls, WI $3.6M 24 63.2%
#34 Tammy Badeaux 284266 KBHS Home Loans, LLC 1542802 $4.1M 24 52.2%
#34 Andi Numan 1011848 Swift Home Loans, Inc. 2075228 Birmingham, MI $8.9M 24 64.9%
#34 Rhonda Foster 968608 Delta Community Credit Union 401141 Stockbridge, GA $1.6M 24 49.0%
#34 Jennifer Ferguson 756208 United Bank of Michigan 463806 Wayland, MI $4.9M 24 70.6%
#43 JOCELYN PICARD 518283 Atlantic Regional Federal Credit Union 402778 Saco, ME $1.3M 23 62.2%
#43 Karalyn Mix 721673 Awakon Federal Credit Union 410565 Onaway, MI $1.1M 23 79.3%
#43 Bruce OKronley 30743 CrossCountry Mortgage, LLC 3029 Southfield, MI $17.5M 23 54.8%
#43 Charles Reed 189915 Intercoastal Mortgage, LLC 56323 Bluffton, SC $8.4M 23 63.9%
#43 Nadine Longboy 721325 GATHER FEDERAL CREDIT UNION 442973 Lihue, HI $9.5M 23 82.1%
#43 Patrick Connelly 46975 Rocket Mortgage, LLC 3030 Detroit, MI $15.8M 23 60.5%
#49 James Kane 280777 Thompson Kane & Company, Inc. 898428 Madison, WI $6.8M 22 56.4%
#49 Skylar Swiecki 23430 Rocket Mortgage, LLC 3030 Detroit, MI $19.7M 22 43.1%

Frequently asked

Who is the top mortgage loan officer for borrower retention nationwide in 2023?
Jacqueline Wampler (Primis Mortgage Company, NMLS #85964) ranks #1 nationwide in 2023 with 151 closed loans based on MMI's public-record mortgage dataset.
Who are the top mortgage loan officers nationwide in 2023?
1. Jacqueline Wampler (Primis Mortgage Company); 2. H. Carmen Castro Franceschi (First Republic Bank); 3. Diane Dumond (Connecticut State Employees Credit Union). The full ranking continues on this page, sourced from MMI's public-record mortgage dataset.

About this data

These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.

Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.

Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.

Read the full methodology

Cite this page

TopMortgageOriginators.com. Retention Champions by Loan Count — Nationwide (2023). Powered by MMI public record mortgage production data, accessed August 27, 2026. https://topmortgageoriginators.com/lo-leaderboard/national/top-retention-by-units/2023

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