Retention champions in Tennessee in 2023, ranked by total volume. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of May 28, 2026, the top 3 include James Bolinger (SouthEast Bank, NMLS #1572619), Jessica Dillon (Altra Federal Credit Union, NMLS #841429), and Casey Neill (Listerhill Credit Union, NMLS #207237).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | James Bolinger | 1572619 | SouthEast Bank | 537499 | Knoxville, TN | $13.5M | 14 | 87.5% |
| #2 | Jessica Dillon | 841429 | Altra Federal Credit Union | 457287 | Clarksville, TN | $5.6M | 13 | 44.8% |
| #3 | Casey Neill | 207237 | Listerhill Credit Union | 439260 | Columbia, TN | $4.7M | 11 | 73.3% |
| #4 | Jay White | 1751071 | Altra Federal Credit Union | 457287 | Clarksville, TN | $4.5M | 11 | 45.8% |
| #5 | Alice Marlar | 97598 | Premier Mortgage Financial, LLC | 64073 | Memphis, TN | $4.5M | 19 | 67.9% |
| #6 | daryl decosta | 686705 | FOUNTAIN CITY FUNDING, INC. | 133884 | Knoxville, TN | $2.9M | 16 | 50.0% |
| #7 | Patricia Stephens | 510812 | Union Bank | 510604 | Jamestown, TN | $2.9M | 25 | 83.3% |
| #8 | Karen Eglinton | 780370 | Bank of Perry County | 716527 | Hohenwald, TN | $2.7M | 18 | 69.2% |
| #9 | Chris Maultsby | 638898 | Pinnacle Bank | 418535 | Murfreesboro, TN | $2.7M | 2 | 18.2% |
| #10 | Fred Redding | 762954 | Citizens Bank & Trust Company of Grainger County | 423017 | Bean Station, TN | $2.5M | 9 | 81.8% |
| #11 | Sharon McFarland | 177465 | The First Bank and Trust Company | 486426 | Kingsport, TN | $2.4M | 5 | 45.5% |
| #12 | Joshua Warren | 780411 | Bank of Perry County | 716527 | Linden, TN | $2.4M | 24 | 92.3% |
| #13 | Michael Brown | 40332 | Churchill Mortgage Corporation | 1591 | Brentwood, TN | $2.3M | 7 | 15.6% |
| #14 | Harlan Holmes | 747382 | Old National Bank | 459308 | Nashville, TN | $2.2M | 8 | 28.6% |
| #15 | Kelli Crouch | 777186 | Union Bank | 510604 | Jamestown, TN | $2.1M | 10 | 71.4% |
| #16 | Armando SanMiguel | 180691 | Ameris Bank | 408099 | Franklin, TN | $1.9M | 2 | 9.5% |
| #17 | Ryan Welch | 1663458 | iServe Residential Lending, LLC | 2914 | Murfreesboro, TN | $1.8M | 5 | 50.0% |
| #18 | Tim Smith | 104578 | CrossCountry Mortgage, LLC | 3029 | Memphis, TN | $1.7M | 7 | 26.9% |
| #19 | Rebecca King | 704788 | Citizens Bank | 533554 | Cookeville, TN | $1.6M | 6 | 50.0% |
| #20 | CRAIG TURNER | 202829 | CMG Mortgage, Inc. | 1820 | Hendersonville, TN | $1.6M | 4 | 40.0% |
| #21 | Stephen Roadman | 588872 | FIRSTBANK | 472433 | Brentwood, TN | $1.6M | 2 | 15.4% |
| #22 | Stephanie Dodson | 872506 | PEOPLES BANK | 402843 | Hohenwald, TN | $1.6M | 7 | 41.2% |
| #23 | MELESSA RUTH | 407286 | PEOPLES BANK | 402843 | Clifton, TN | $1.5M | 8 | 50.0% |
| #24 | Beverly Shillingford | 164814 | Flat Branch Mortgage, Inc. | 224149 | Brentwood, TN | $1.5M | 6 | 42.9% |
| #25 | Arturo Jimenez | 302991 | Ross Mortgage Corporation | 107716 | Spring Hill, TN | $1.5M | 4 | 30.8% |
| #26 | Rose Tignor | 166872 | Allegiant Mortgage LLC | 249899 | Mount Juliet, TN | $1.5M | 4 | 33.3% |
| #27 | Rory Lithgow | 31480 | InterLinc Mortgage Services, LLC | 205696 | Nashville, TN | $1.4M | 4 | 16.7% |
| #28 | Randall Sanders | 628409 | FirstTrust Home Loans, Inc. | 75271 | Hendersonville, TN | $1.4M | 3 | 27.3% |
| #29 | Michael Brock | 719155 | Citizens Tri-County Bank | 456466 | McMinnville, TN | $1.4M | 7 | 70.0% |
| #30 | Kara Roberts | 1218221 | Eastman Credit Union | 407253 | Kingsport, TN | $1.3M | 17 | 38.6% |
| #31 | Scott Layden | 164302 | CrossCountry Mortgage, LLC | 3029 | Cleveland, OH | $1.2M | 3 | 25.0% |
| #32 | Robert Wood | 1940915 | Lit Financial Corporation | 2553292 | — | $1.1M | 14 | 93.3% |
| #33 | Sterling Smith | 1726806 | First Community Mortgage, Inc. | 629700 | Shelbyville, TN | $1.1M | 5 | 35.7% |
| #34 | Teresa Robinson | 519860 | Home Federal Bank of Tennessee | 452613 | Knoxville, TN | $1.1M | 3 | 14.3% |
| #35 | Kevin Kenerson | 171733 | Lending Hand Mortgage LLC | 152227 | Madison, TN | $1.1M | 3 | 10.7% |
| #36 | Billy Harter | 659299 | Legacy Home Loans, LLC | 1131833 | Nashville, TN | $1.1M | 2 | 20.0% |
| #37 | Jessica Justice | 696890 | Wilson Bank & Trust | 188431 | Murfreesboro, TN | $1.1M | 3 | 30.0% |
| #38 | Tammy Ladd | 703865 | Leaders Credit Union | 402804 | Jackson, TN | $948K | 8 | 30.8% |
| #39 | Tracey Campbell | 610695 | Eastman Credit Union | 407253 | Kingsport, TN | $926K | 4 | 26.7% |
| #40 | Avery Baker | 1566420 | Eastman Credit Union | 407253 | Kingsport, TN | $921K | 14 | 42.4% |
| #41 | nedea lee | 458022 | Enrichment Federal Credit Union | 449470 | Oak Ridge, TN | $918K | 7 | 58.3% |
| #42 | Andrew Peck | 982801 | Regions Bank | 174490 | Murfreesboro, TN | $909K | 3 | 23.1% |
| #43 | Connie Botts | 641492 | Bank of Cleveland | 504767 | — | $890K | 4 | 23.5% |
| #44 | lisa amyx | 4701 | FOUNTAIN CITY FUNDING, INC. | 133884 | Knoxville, TN | $888K | 6 | 20.0% |
| #45 | Haly Rau | 1109361 | Fortera Federal Credit Union | 446858 | Clarksville, TN | $882K | 13 | 35.1% |
| #46 | Tannia Bond | 192891 | SWBC Mortgage Corporation | 9741 | — | $871K | 3 | 27.3% |
| #47 | Michael Lett | 637375 | CITY EMPLOYEES CREDIT UNION | 409113 | Knoxville, TN | $870K | 9 | 69.2% |
| #48 | Stacy Flynn | 590220 | Legacy Home Loans, LLC | 1131833 | Nashville, TN | $868K | 3 | 13.0% |
| #49 | Gwendolyn Chambers | 703846 | First Community Mortgage, Inc. | 629700 | Germantown, TN | $858K | 2 | 15.4% |
| #50 | Clinton Haynes | 177018 | American Pacific Mortgage Corporation | 1850 | Mount Juliet, TN | $854K | 3 | 25.0% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Volume — Tennessee (2023). Powered by MMI public record mortgage production data, accessed May 28, 2026. https://topmortgageoriginators.com/lo-leaderboard/tennessee/top-retention-by-volume/2023
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