Retention champions in Tennessee in 2024, ranked by loan count. Powered by ChatMMI — the only fully conversational AI experience for mortgage and real estate data.
As of May 28, 2026, the top 3 include JACQUE BOLER (Consumer Credit Union, NMLS #183770), Karen Eglinton (Bank of Perry County, NMLS #780370), and Haly Rau (Fortera Federal Credit Union, NMLS #1109361).
Updated · Recorded mortgage transactions typically appear in this dataset approximately 22 days after the recording date.
| Rank | Loan officer | LO NMLS | Current Lender / Broker | Lender NMLS | Location | Retained Volume | Retained Loans | Retention Rate |
|---|---|---|---|---|---|---|---|---|
| #1 | JACQUE BOLER | 183770 | Consumer Credit Union | 410346 | Morristown, TN | $4.5M | 30 | 78.9% |
| #2 | Karen Eglinton | 780370 | Bank of Perry County | 716527 | Hohenwald, TN | $3.3M | 21 | 55.3% |
| #3 | Haly Rau | 1109361 | Fortera Federal Credit Union | 446858 | Clarksville, TN | $1.8M | 20 | 33.9% |
| #4 | Mark Rood | 1564850 | Modern Mortgage Lending, Inc. | 1865339 | Franklin, TN | $7.6M | 19 | 38.8% |
| #5 | Jonathan Sidwell | 172230 | Old National Bank | 459308 | Nashville, TN | $10.0M | 18 | 56.3% |
| #6 | Gail Fielder | 630557 | Altra Federal Credit Union | 457287 | Onalaska, WI | $7.3M | 17 | 81.0% |
| #7 | Alice Marlar | 97598 | Premier Mortgage Financial, LLC | 64073 | Memphis, TN | $3.5M | 16 | 66.7% |
| #7 | Amanda Winegar | 966737 | Eastman Credit Union | 407253 | Kingsport, TN | $1.1M | 16 | 53.3% |
| #9 | Patricia Stephens | 510812 | Union Bank | 510604 | Jamestown, TN | $1.7M | 15 | 60.0% |
| #9 | Joshua Warren | 780411 | Bank of Perry County | 716527 | Linden, TN | $1.1M | 15 | 71.4% |
| #9 | Jessica Dillon | 841429 | Altra Federal Credit Union | 457287 | Clarksville, TN | $6.4M | 15 | 48.4% |
| #12 | Jennifer-Lyn Douglas | 171388 | Movement Mortgage, LLC | 39179 | Johnson City, TN | $4.0M | 14 | 70.0% |
| #13 | Harlan Holmes | 747382 | Old National Bank | 459308 | Nashville, TN | $3.9M | 13 | 27.1% |
| #13 | daryl decosta | 686705 | FOUNTAIN CITY FUNDING, INC. | 133884 | Knoxville, TN | $3.1M | 13 | 21.7% |
| #13 | Kevin Kenerson | 171733 | Lending Hand Mortgage LLC | 152227 | Madison, TN | $6.2M | 13 | 33.3% |
| #13 | George Nash | 476679 | Intercoastal Mortgage, LLC | 56323 | Bonita Springs, FL | $5.5M | 13 | 76.5% |
| #13 | lisa amyx | 4701 | FOUNTAIN CITY FUNDING, INC. | 133884 | Knoxville, TN | $3.3M | 13 | 23.6% |
| #18 | CHAD MCGEE | 546460 | Regions Bank | 174490 | Franklin, TN | $6.5M | 12 | 80.0% |
| #18 | Tim Smith | 104578 | CrossCountry Mortgage, LLC | 3029 | Memphis, TN | $3.0M | 12 | 29.3% |
| #18 | Kara Roberts | 1218221 | Eastman Credit Union | 407253 | Kingsport, TN | $886K | 12 | 34.3% |
| #18 | Steffen Cushing | 938017 | OnPoint Mortgage, LLC | 2295358 | Nashville, TN | $5.3M | 12 | 80.0% |
| #22 | Tracey Christy | 41982 | Fortera Federal Credit Union | 446858 | Clarksville, TN | $772K | 11 | 28.9% |
| #22 | Fred Redding | 762954 | Citizens Bank & Trust Company of Grainger County | 423017 | Bean Station, TN | $2.7M | 11 | 78.6% |
| #22 | Kevin Little | 1073627 | Regions Bank | 174490 | Franklin, TN | $8.4M | 11 | 68.8% |
| #22 | John Phillips | 157875 | FIRSTBANK | 472433 | Fairview, TN | $4.1M | 11 | 50.0% |
| #22 | Michael Brown | 40332 | Churchill Mortgage Corporation | 1591 | Brentwood, TN | $3.7M | 11 | 25.0% |
| #22 | Chao Lin | 945237 | Bartlett Mortgage, Inc. | 418443 | Bartlett, TN | $1.6M | 11 | 47.8% |
| #28 | Jordan Mitchell | 1858101 | Knoxville TVA Employees Credit Union | 167911 | — | $774K | 10 | 58.8% |
| #28 | Pete Zaft | 470658 | Movement Mortgage, LLC | 39179 | Franklin, TN | $8.1M | 10 | 45.5% |
| #28 | Gabe Whitmer | 1427791 | FIRSTBANK | 472433 | Chattanooga, TN | $2.8M | 10 | 32.3% |
| #28 | Gregg Pechmann | 585429 | Ross Mortgage Corporation | 107716 | Johnson City, TN | $2.6M | 10 | 38.5% |
| #32 | Stephanie Dodson | 872506 | PEOPLES BANK | 402843 | Hohenwald, TN | $1.6M | 9 | 34.6% |
| #32 | Kimberly Haraway | 1870827 | Citizens Community Bank | 412089 | Winchester, TN | $1.4M | 9 | 52.9% |
| #32 | Teresa Patterson | 654788 | First Community Bank of the Heartland, Inc. | 474502 | Clinton, KY | $2.2M | 9 | 75.0% |
| #32 | Stoney McAninch | 178354 | Kind Lending, LLC | 3925 | Kingsport, TN | $1.6M | 9 | 50.0% |
| #32 | Jerry Robertson | 175632 | H & R Preferred Services, Inc. | 175490 | Bartlett, TN | $2.5M | 9 | 45.0% |
| #32 | neal Bailes | 182249 | ROBERT C COAKLEY, NEAL T BAILES DBA REAL ESTATE FINANCE GROUP | 176976 | Knoxville, TN | $3.2M | 9 | 52.9% |
| #32 | JENNIFER TREADWAY | 592104 | Eastman Credit Union | 407253 | Kingsport, TN | $1.1M | 9 | 28.1% |
| #32 | Matthew Glover | 2042935 | American Pacific Mortgage Corporation | 1850 | Mount Juliet, TN | $3.2M | 9 | 81.8% |
| #32 | Bridgett Bacon | 1739867 | Eastman Credit Union | 407253 | Kingsport, TN | $984K | 9 | 29.0% |
| #32 | Paul Eldridge | 1040249 | Keystone Mortgage Group LLC | 153790 | Knoxville, TN | $3.3M | 9 | 64.3% |
| #42 | Arturo Jimenez | 302991 | Ross Mortgage Corporation | 107716 | Spring Hill, TN | $2.8M | 8 | 28.6% |
| #42 | Clinton Haynes | 177018 | American Pacific Mortgage Corporation | 1850 | Mount Juliet, TN | $3.1M | 8 | 42.1% |
| #42 | Lisa Wiles | 450683 | Better Mortgage Corporation | 330511 | Knoxville, TN | $2.2M | 8 | 33.3% |
| #42 | Adam King | 1390386 | Keystone Mortgage Group LLC | 153790 | Knoxville, TN | $3.2M | 8 | 57.1% |
| #42 | David Arnold | 816142 | Farmers State Bank | 402435 | Mountain City, TN | $1.9M | 8 | 80.0% |
| #42 | Donald Eden | 184035 | GVC Mortgage, Inc. | 2334 | Pendleton, IN | $2.3M | 8 | 30.8% |
| #42 | Kenneth Locke | 87627 | CrossCountry Mortgage, LLC | 3029 | Newport Beach, CA | $3.1M | 8 | 80.0% |
| #49 | Colt Messer | 1629778 | Thrive Lending LLC | 2191014 | Thompsons Station, TN | $2.9M | 7 | 29.2% |
| #49 | Christopher Haynes | 170397 | American Pacific Mortgage Corporation | 1850 | Mount Juliet, TN | $2.8M | 7 | 35.0% |
These rankings are powered by MMI's nationwide residential mortgage public record dataset. MMI collects mortgage transaction data from recording jurisdictions across the United States, with an average data latency of approximately 22 days from the recording date.
Transactions are matched to NMLS identifiers for loan officers, lenders, and brokers where applicable. MMI then deduplicates, normalizes, and validates this data to create an authoritative mortgage production dataset that powers MMI's analytics, recruiting, marketing, and intelligence products.
Rankings reflect recorded mortgage transactions available to MMI at the time of the last data refresh. Recent activity may continue to update as additional transactions are recorded and processed.
TopMortgageOriginators.com. Retention Champions by Loan Count — Tennessee (2024). Powered by MMI public record mortgage production data, accessed May 28, 2026. https://topmortgageoriginators.com/lo-leaderboard/tennessee/top-retention-by-units/2024
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